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April 2023 by Thomas
I’m shocked a bank like this can still be open. Went to open a account and walked out not wanting to. More disorganized then my junk drawer at home. I also asked simple questions but met with aggressive answers as if they could care less. The day this bank fails I will do nothing but smile
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September 2022 by chris ciccolini
Easily the worse bank when it comes to customer service. Someone named Sam is not very helpful at all and has 0 phone manners. I'm switching banks today.
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February 2022 by Nancy Craun
A great local community bank. I would like to thank you for your support of my business.
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February 2021 by MTELab
Probably the second worst office to work with for JSB book keeping wise. The first being the office in Charles Town. You pretty much have to call all the JSB offices if you need anything in hopes of finding someone who doesn't automatically despise you as a customer that day lol.
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July 2020 by Terry Lake
Inept! From the tellers to the President.
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February 2017 by Jason Braman
Always helpful tellers.