Internet Service Providers near Scott Depot, WV

“So so so helpful was this store. I had called the help center about a half dozen times and spent hours of my life I will never get back with no resolution to the problem. English was not their first language and I had a hard time understanding them. Some were even a bit patronizing not remembering that I am the customer. I had little hope that my time spent at this Optimum store would be fruitful and I would walk away with any satisfaction. As I walked into the store I was greeted with a smile and a friendly hello and asked how she could help me. After listening to my situation she got it done. All resolved! Done, over, finished. No need to come back, no need to call again. The time spent coming to this store was worth it. I even left feeling good, feeling like the people at this store cared about their customers and that they valued their customers time. This was such a good experience that I actually filled one of these reviews and made it long and wordy as hell like I have nothing better to do with my life. Thank you to this store for making me feel like I was a human instead of a number.OPTIMUM: Outsourcing your customer assistance to the lowest bidder may save you money in the short term but it could cost a lot of business in the long term. The customer service I am looking for is at this store. Learn from them and give them a big raise.”

“David was absolutely wonderful! Not only was he super knowledgeable but his customer service skills are amazing. He got my husband and I great deals and didn’t have any problems at all!”

“Stopped by this T Mobile store for info about switching carriers. Received fast, friendly, knowledgeable service from associate Isaiah. He went over everything I needed to know and helped me decide on the correct plan for myself and my family. Excellent service! I’ll definitely be switching!Thank you so much for great employees like Isaiah. Customer service is a big deal to me and I was not disappointed here.”