Ace Hardware in Salem is a small, friendly store that offers a wide variety of products, including hardware, tools, lumber, pet supplies, outdoor lights, seasonal items, and even electric bicycles. Customers appreciate the knowledgeable and helpful staff, who go out of their way to assist with solutions when items are not in stock. The store is well-stocked and conveniently located with free, handicapped-accessible parking. Visitors often mention the friendly atmosphere, with some noting a cute, roaming cat that adds to the welcoming environment. Whether repairing a bike, finding batteries, or addressing plumbing needs, customers find what they need and receive personal service from local experts. The store strives to be "the Helpful Place" by providing quality products and a convenient shopping experience. Overall, customers have positive experiences, highlighting the friendly staff and the store’s ability to meet a variety of needs in a small-town setting.
