Dutch Miller Ford of Ripley is a trusted local dealership that offers new and used cars, along with vehicle service. Customers have had positive experiences buying from this dealership, praising the friendly, knowledgeable staff and the great prices, especially for those coming from other states. The sales team is highly appreciated for their excellent service, with some customers highlighting their positive interactions with staff members. Vehicle services, such as oil changes, coolant flushes, tire rotations, and multi-point inspections, are completed promptly and with care, often resulting in vehicles being returned in excellent condition. However, opinions about the service department are mixed; while some customers found the service staff courteous and efficient, others experienced rudeness from the service manager. Overall, the dealership is highly recommended for sales, with some concerns about upselling and service experiences. It is a place where customers feel confident in purchasing and maintaining their vehicles.
Excellent service. Very friendly and welcoming. They turned what I believed to be an impossible feat, and accomplished it! Very happy with my new car, and everything in between!
November 2025
Awesome experience buying a new to me truck. All employees were great to work with and was very friendly and knowledgeable. I came from East Tennessee to buy this truck, was by far the best price I could find anywhere in the country. From my buying experience I would highly recommend this dealership.
July 2024
Great service! Will definitely be a repeat customer in the future.