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November 2023 by Annie Hoefler
Love Scott's! They do such great work. Very trustworthy
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October 2023 by The Electron Master
I'll give Scott's 5 stars, and this is based purely on the fact that they have been able to stay in business. They had my car for 2 months, we're talking Manhattan project time frame here, and they still produced super-sub-par results. (Photo proof attached). I'll add that they give little effort in procuring parts, they'll tell you the parts are on back order. (after the adjusters report I found every last part from an authorized dealer, and could have the parts inside of a week, the job should have been completed in 3 weeks). The rear door was the last part that they couldn't get, I found it , gave them the information, and by the luck of God they actually ordered it, now, I then checked with the supplier on the shipping. (A Volvo dealer in TN) He said it had arrived last Thursday 8/17, he gave me the the UPS tracking number & I confirmed that it was signed for at 1:00PM on 8/17). Now I call Scott's on 8/22, and they state the door just came in last night, (don't lie it's not good for business, just admit your incompetent.) Finally my car was completed in just under a year. The photos shown are actual, the front passenger door doesn't seal flush with the rear door and there's a gap between the rear and front that is 2mm greater at the top than at the bottom. The rear door even worse, measurements not needed, unless you're blind (this is the actual closed door). This will obviously have to be fixed by an actual body shop, on my dime. 2 months and they couldn't get anything right. I won't even get into the metal grindings, dust and debris in the engine compartment, great for a $50K super-charged engine, again my dime to have it cleaned. I'm sure that Scott's is a perfectly good shop to take your 1970-80's vehicle, but if you drive something nice stay away.
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September 2023 by Kimberly Harmon
Have used them in past as well as this time and have always been very satisfied with their workmanship.
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January 2023 by Daniel Staley
Did a great job , for repairing my car and let me know when the car was ready for pickup thank you very much ?
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July 2022 by Catherine Breeden
Excellent service, fixed everything beautifully!
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June 2022 by Lila Brown
Husband had rude comments and wife was very nice and gave out water, just delivering vehicle.
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March 2022 by Skye Breeden
The lady at the front desk is always rude with me and I don’t like the way they talk to me when I come in. I definitely won’t be ever coming back here again!
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November 2021 by Amanda Shackelford
I had work find their before so after a deer hit me I wanted them to give me an estimate on repairs. So I had an appointment at 1 this afternoon. Went there and the receptionist at the desk was polite. When the next receptionist came in she was rude and nasty toward me definitely not a people person. All I wanted was a quote snd she wouldn’t even do that. So with the terrible customer service and the cocky attitude the lady had I don’t recommend them at all and they lost a customer.
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August 2021 by Grant Burke
Just got my 2021 Silverado back after a drunk driver pulled out in front of me , these guys at Scott’s literally killed it , amazing job I will always recommend Scott’s to everyone
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March 2021 by Larry Breeden Jr
they did a excellent job of fixing the top of my truck after it was hit by a piece of gas station awing and a excellent job of cleaning and detailing inside and out
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December 2020 by Grady Grady
From the moment we walked into the door, we knew this was going to be an AMAZING experience! Carly treated us like we were her family. She reassured us everything would be taken care of with the utmost diligence. Boy! She was not kidding! Johnny, Bryan, and Cameron truly, truly took great care and extreme detail in fixing our fender. No one can even tell!! That is what makes Scott's a professional business to do business with. But, the courteous, kind, and professional service that makes you feel like family, well, that is what makes Scott's stand above the rest!!
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September 2020 by Melanie Manuel
I was rear ended a few weeks ago at the 5th ave circle and I took my car to Scott’s for repair. They’re professional and easy to work with. They did a fantastic job on my Honda! Couldn’t be happier with the service and the work performed! Thank you for getting my Honda repaired so quickly and washing my car!
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September 2020 by Aaron Amore
Fast and efficient service. Coordinated with insurance directly. Hassle free.
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September 2020 by simon See
They are very good people. They do very fine work.
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August 2020 by Steve Pace
Kind and courteous! A cut above the large regional chains. A+++
