Cell Phone Stores near Ranson, WV

“The three folks at the AT&T store were awesome! I'm and older person and I have a hard time with new technology and all that stuff (I even miss my old rotary phone! :). Anyway, these folks were kind, patient, courteous, and did not make me feel like a fool. I've been going to this AT&T store for a long time now and will always visit when I need to trade in or upgrade or whatever.”

“One of the best customer service experiences I've ever had. Joel is fantastic.

I purchased a Samsung Galaxy S22 Ultra from Joel in 2023 and have been very happy with it.

I am a rather clumsy man sometimes, and I dropped the phone, cracking the screen to the point it no longer worked. I took it in and spoke to Joel about what my options were.

We tried looking for a number on my account that eligible for upgrading, but there was none available. He explained to me that it would be covered under insurance and told me how to start a claim.

When Joel saw that I was rather anxious about not having a phone during the repair / exchange process, he offered to allow me to use a phone he had in the store at no charge.

He didn't have to do that, but he took it upon himself to go above and beyond to make his customer happy. This was truly an exceptional customer service experience that is rare these days. I highly recommend this store and I will never buy another phone anywhere else. Thanks again Joel!”

“This afternoon we went to get a Hot Spot connected and we were greeted by a young lady by the name of KATRINA at the Charles Town WV location. She went out of her way to travel to another state Winchester VA to get us the HOTSPOT we wanted. We are so grateful for her hard working dedication. Keep up the good work. You are very PROFESSIONAL…?WE WILL RATE HER 10+”

“I had a AWESOME experience with Dustin and the rest of staff. They were able to get to the facts and give the information needed. I feel like I am not getting bs from US Cellular. Thank you and won’t ever switch from US Cellular.”

“I've been at the Shepherdstown location about 3 times over the last 2 weeks to upgrade mine and my family's phones. They were all so incredibly friendly, welcoming and helpful there. Each associate that took care of me went above and beyond customer service for me and I couldn't be happier.We've been with Tmobile for 17 years, and while the cell service hasn't been always been perfect, the customer service has always been stellar.”

“I recently came back to Boost. I met with Bobbi and she answered my questions quickly. She had my phone set up and me out the door in no time. If you are joining the Boost family, I highly recommend meeting with Bobbi at the Charles Town Boost store at 82 Somerset Blvd.”

“Working on my van and dropped a caliper on the screen. I checked around and got some prices and ConnectACell was the least expensive. I went there later in the afternoon; he had to order the screen and would have the next day. When I got there, he, Carman was finishing up. It is just like having a new phone.Any more problems I will be taking it there.”

“We stopped here on the way home from an afternoon at a nearby winery. The store was recommended by a friend of ours that had just spent the day with us. Sadly our first stop in the shopping plaza was closed. It is a bagel shop that was closed around 4 pm on Sunday. Can you believe it? We came to Walmart to get soda water & a sweet snack. Plus the kids wanted to look around the toy department. After all it will be Christmas sooner than you think! Near the front of the store was a seasonal favorite. They had peanut oil in very large containers for the deep fryers to cook your Thanksgiving turkey! There's also a Claire's store by the grocery entrance for all your earring needs. We finished our visit at the store here. There were clearance items on sale. The grocery department is a decent size. It goes from the front to the back along the right wall. My daughter was craving a bit of ice cream. We could not find any of the DC area specialty brands like Jeni's at Walmart but they had Ben & Jerry's for a good price. while my daughter was picking a flavor out I took my 2 grandchildren and their friends to the toy area. They had a really nice variety of Lego kits here. My grandson loves building them. My granddaughter loves to play with unicorns. She saw so many fun and cute ones here. My daughter walked over eating a pint of the Jimmy Fallon flavored Ben & Jerry's ice cream. We shared it until it was all gone! We were both making Christmas list notes as the kids looked around. Until next time be kind to each other. #walmart @yelpdc #legos #ben&Jerrys #sundayfunday”