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November 2023 by Dani Thornsbury
‼️?BEWARE!!!!?‼️I would leave no stars if I could!! I personally watched my elderly mother in law save every dollar she had to purchase a used vehicle from Jefferson County Used Cars about 3 years ago. The car started having problems within the first WEEK of purchase. She has since had to replace the motor, it’s left her on the side of the road OVER a dozen times now, features the car was SUPPOSED to have never worked even after Jefferson Used Cars said they’d fix (backup camera, navigation, etc), she’s taken it to auto body shops countless times and has spent enough on this hunk of junk to buy it 6 times over, now… it’s a shame as she’s disabled and retired after a long life working so hard to take care of her family only to be completely RIPPED OFF by this place. This is the type of woman to take good care of her vehicles, staying on top of maintenance religiously.. this car was given to her messed up and this place KNEW IT and even if they didn’t know it, they REFUSED to help her or make things right after coming back just days after she spent all her money on that piece of garbage. I warn EVERYONE to never, EVER go here, and I suggest you do the same. Do not touch this place with a 10 foot pole unless you want a lemon for all your hard earned money. 0/5 stars do NOT recommend. ⚠️
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July 2022 by Danielle Grant
I had the absolute best experience working with Rob. He was super helpful and worked very hard to get me where I wanted to be payment wise. He thoroughly explained all of my paperwork and warranty information. This was by far the best experience I had purchasing a vehicle. The whole team was helpful and I will be back in the future!
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April 2022 by Tisha Carroll
This was the worst experience and I have proof the first car I bought was white equinox with a bad engine, then I was told I could only have the black one, which turned out to have severe flood damage which they continued to lie about until I had proof, was still ignored until the fuel pump died, me and my husband were done. They scrapped it for all the problems they refused to see. long story short I was sold a death trap and they did not care worst company, I have pictures for anyone that wants to see.
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March 2022 by heather rollins
They do not hold up the end of the deal. They get u to sign u r selling your car give u the check which is the main part of the deal. But they tell u they r going to do this or that later to call them later that day. Then when u do Brent Boyd will tell u that it's not his problem. He has done this twice on to different transactions
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March 2022 by victor van grim gamming
Great service, got my first car for a reasonable price.
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December 2021 by Patrick Brinkmeier
Absolutely a great place run by great people for all your vehicle needs. Their unique financing let's people that are turned down at other dealers get approved there.. Go see Rob, Brett, or Chris and get your next vehicle!
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December 2021 by Twila Kilmer (Mommy of 5)
Absolutely great people to do business with. I could not ask for better people.
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October 2021 by Emily Tansill-Rutherford
I have bought my last two vehicles from here. The gentlemen are extremely helpful, caring, understanding and go above and beyond to make deals happen.
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August 2021 by bryce lunsford
Buyer beware! I bought a 2013 Chevy Silverado 2500hd from here and got pretty screwed! They are pretty good at hiding rust damage! The rocker panels and rear fender wells are rusted out but they hid it very well. It won’t pass for a state inspection because there was no driver’s seat belt buckle and all the seat track bolts were barely in and or had fallen out! They butchered the seat track so it doesn’t work and is missing half the parts. I contacted them about the seat issues but just seemed to piss the owner off and was just blown off! His favorite saying was he likes being able to sleep at night so he does everyone right. That must be a joke. I would certainly not recommend this place to anyone! Awful and costly experience.
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June 2021 by Linda Henson
We took our daughter here a couple of years ago to see some of the cars. She ended up buying one. She got a good deal on a good vehicle and at a good price. The guy that sold it to her ( I think he was the owner) was nice and professional and easy to talk to. We are happy with this place because our daughter was happy with it. :)
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May 2021 by Ronald Potter
Awesome place very nice up front people. Willing to go the extra mile to help. Recommend to anyone looking for a used car.
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March 2021 by blaze mcwmc
Stopped by to browse. Bought this awesome 2016 Dodge. Good people, nice products, reasonable prices , great customer service. Definitely recommend.
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January 2021 by Marcello Esposito
No good
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August 2020 by Matthew Rinker
Good place to get a car
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May 2020 by Franklin Bramhall
Good people good place to get a car i love this place keep the good work up