Auto Parts in Ranson, WV

“Bobby and Krissy were excellent! She was very patient with me and Bobby and his people did amazing work in a timely manner. I only had a few hours and was panicking but they made it happen!”

“Saved the day! My battery died on me a couple miles down the road. I called Fishers and they brought the battery to me and the tools to switch it out! Awesome customer service and great people!”

“Superior Auto did an excellent job repairing my car. They kept me in the loop the entire way. Everybody there was extremely nice and patient with me. I would recommend Superior to everyone!”

“**Update to Original Review**

After posting my initial review, I was pleasantly surprised when the owner of Scott’s Auto Body Repair Shop personally reached out to address my concerns. They were apologetic and committed to making things right. We brought the truck back to have the hood issues fixed, and we also decided to have the grill painted. This time, the communication was excellent—clear, timely, and professional. The work was completed within the promised timeframe, and the quality of the repairs and paint job was impressive. The hood looks flawless now, and the grill matches perfectly. While my first experience was rough, their effort to turn things around has earned them another chance. We’ll definitely consider Scott’s for future projects.

We recently took our truck to Scott’s Auto Body Repair Shop to have the hood painted, and it was an absolute nightmare from start to finish. They quoted me 2-3 days for the job, but after dropping it off on a Sunday, I didn’t get it back until the following Monday— that’s over a week later! I had to constantly chase them for updates; they promised calls that never came. On the Friday before pickup, they texted saying it would be ready by Monday before lunch. I waited all day, and by 3 PM (well after lunch), I had to reach out again only to hear they were “finishing it up.” Their communication is nonexistent and incredibly frustrating.
Because of the delay, we were in a rush to pick it up and pay just to get out of there. It wasn’t until we got to our destination that we could properly inspect the work. The hood has noticeable air bubbles in a couple of spots and two deep grooves that look like they could be from tape or some settling issue during painting—clearly subpar quality.
The next day, I went back to show them the problems. The guy said the painter was at lunch and that they’d call me to schedule a time to bring it back and fix it. That was 10 days ago, and I’ve heard nothing. I gave them plenty of time to make this right before resorting to a review, but their complete lack of follow-through speaks volumes.
Save yourself the headache—avoid Scott’s at all costs. Poor service, shoddy workmanship, and zero accountability.”