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August 2024 by Mark Ferrara
I had an engine oil leak for over 10 years and during that time I attempted to have it repaired 3 separate times costing me over $3,000.00. Gaskets were always replaced along with the fluids but unfortunately the oil continued to leak! After moving to the area I brought my car to Advanced Auto Authority and low and behold all that needed to be done to stop the leak was to replace the oil cap! Bring your vehicle to the PROFESSIONALS at Advanced Auto Authority!
Thank you for taking care of my car!
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August 2024 by Thomas Grassi
Advanced Auto Authority Services in Ranson, WV is the BEST!!!
I first went there a couple of years ago when I was having a "clunking" noise in the back of my Rav4. No one was able to determine the problem until I took it to Advanced Auto Authority. True to their name, they took AUTHORITY of the situation and they rode with me so that I could reproduce the noise which led them to the solution.
My most recent problem was my alternator and various other problems like a leaky axle seal and a tire pressure sensor bad. Once again, it was their technician that diagnosed the problems and had my car up and running quickly and with no inconvenience. They went out of their way to please me and they fixed my car perfectly. They treat their customers like family. Their diagnostics are the best I have ever experienced. They don't just throw parts at a problem. They carefully determine what the actual problem is. I could go on and on, but suffice it to say that when you find Advanced Auto Authority, you have found the BEST! Fr. Timothy Grassi
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June 2024 by Peter Evans
I was doing a track day at the nearby Summit Point Raceway and one of my propriety sockets cracked, I stopped by Advanced Auto Authority and although they didn't have the identical socket they welded my cracked one back together. Everyone there was so helpful and kind. Charlestown is lucky to have such good people.
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May 2024 by Hayden Stang
Bob and his team are amazing. I wouldn’t take my car anywhere else. They are honest with you. Great communication through the whole process of getting my car worked on.
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May 2024 by Jewels 777
Small mechanic shop that can be easily missed. If you're having car trouble this is the place you want to go. Service is great, polite knowledgeable workers. Most of all HONEST, they tell you what's wrong with the car, what needs to be done, they don't sugar coat anything. THEY DONT ADD UNNECESSARY THINGS. Great prices,great people, great service. Next time your car is sick and having problems. Call them, stop hesitating and call them DAMN IT..
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March 2024 by Hector Silva
Very thorough, affordable, and most importantly HONEST. Great service, top notch technicians, straight answers no upsell. I went to them for periodic preventive maintenance service. Highly recommend.
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September 2023 by Matthew P.
I just moved to the area and needed an inspection. Happy I found this place. Honest and polite staff. Will be using them for any car needs in the future
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September 2023 by Mike Chase
Good service. Nice staff.
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September 2023 by G Havenner
Quick and easy service. Was very thankful I could get it done on such short notice.
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April 2023 by Serena Bell
I can not begin to thank them enough for how great of a job they did. I had multiple things done to my car. They broke down each thing that needed to be done and put it in simple terms for me to understand. I was very stress because I had a previous bad experience from another mechanic shop. But everyone there was super friendly and communicated with me through the whole process. I will never go anywhere else besides here. They are super professional and shows that they care.
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April 2023 by Greg Havenner
Quick and easy service. Was very thankful I could get it done on such short notice.
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February 2023 by James
The lady running the office is fantastic! My scheduled appointment was kept. No waiting. The mechanics were very knowledgeable and had no problem explaining what was needed. They also saved me hundreds on a brake job by pointing out gravel in the wheel well (that I thought was a brake part)Services: Vehicle safety inspection
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February 2023 by Jovan Rodriguez
Truck has been worked on several times here and the quality of work is unmatched, Great guys aswell very knowledgeable!Service: Engine repair
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November 2022 by Felix ROGOSPEL
I called their number and the lady who answered unceremoniously hang up the phone and refused to pick up the phone. I don't know if she has a grievance against the owners and wants to make them look bad but I wanted to post this review to bring attention to her very unprofessional behavior.Service: Engine repair
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September 2022 by Jeff Meyers
Great service and very excellent staff! Great experience!