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November 2023 by Hazel Life
Went to them after my 2015 kia had a engine knock. I called asking if it could be under warranty. They told me to bring it in and they would check. It was an I got a new engine within 2 weeks. They were amazing and I love my kia. 100% will go back. Amazing customer service. The service crew were all friendly explained everything and answered all questions. Very positive experience. Go Warner Kia.
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November 2023 by Anita Delong
Friendly Staff! Loren was very helpful in finding me a car in my budget explained the process along the way. Very pleased with my car, will definitely recommend Warner Kia to my family and friends Thank you so much!!
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November 2023 by Paula Hess
I had an excellent car buying experience at Warner Kia. Jon went over all of the features the car had to offer and physically showed me how to select safety features and what they do or how they work. I am extremely satisfied with the car I purchased and with the customer service I received. Highly recommend Jon and this dealership to anyone looking to purchase a new Kia!
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November 2023 by John Krenisky
Stay away. A friend of mine bought a USED CAR for more than I paid for - brand new one, and before you ask I bought the car In 2023… Person paid 8k!!! More than I paid for my 100% brand new one. Also has 5% higher interest than I had as well. The person buying the car didn’t know any better and the place took full advantage of them. If you need a new Kia… Check out Kia of Cleveland… Stay away from this joke of a dealership.
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October 2023 by Patti Gump
Jon Crooks gave me a deal I couldn't refuse. I have never had an easier time buying a car. He answered all my questions. He listened to what I wanted to get out of my trade in and what I needed in my new vehicle. He kept me at my price range that I gave him up front. Thank you Jon for my new ride. ❤️
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October 2023 by Carlos Munguia
Always a great experience, from the moment I arrived to when they returned my car washed and clean. Brandon was very helpful and very knowledgeable of current status of my vehicle. This is my favorite car Dealership in the area, for me is a no brainer to bring my car to be serviced here, nice waiting lounge area Always clean. Highly recommend for all your service car needs.
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October 2023 by Micky Ahart
They have taken care of my car issues quickly and their prices are very affordable and reasonable. The staff I have spoken with are always kind and take the time to explain things so that I understand what is going on with the car. Highly recommend
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October 2023 by Elaine Curtis
Quick and friendly service personnel. Called me when they said they would to tell me my car was done and ready for pick up. This was my 2nd time taking my car back for service or repair and both times I've been impressed with the Service Dept. here.
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September 2023 by Corey Beach
My wife and I made our first new car purchase at Warner Kia this past week. It was a smooth process overall, James was great and took care of us from start to finish! The gentleman in finance who worked with us the day we purchased our car was very patient and explained everything in detail. My family can not thank you all enough!
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September 2023 by Charlotte
I rely on Warner Kia for routine oil changes. The service advisor always let's me know if any problems are found. On this visit I needed a tie rod replaced. It was done and drives so much better. I thank them for keeping my car safe to drive.
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August 2023 by Josh Howard
So glad they brought back online service appointments. Needed my state inspection and the urgent security update to combat the Kia Boys Challenge and was quoted an hour for service time. Snagged the last available appointment time for the day, arrived 15 minutes early, and was out almost 1 hour later. The plush rocking recliners in the waiting room are a nice upgrade from the old (but not terrible) seats. Brandon and the rest of the staff I interacted with were friendly and helpful. Never have a bad experience with the Service department.
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August 2023 by April Nazarewycz
They were very friendly. I was impressed with the waiting room because they had several recliners & a tv to make your wait very comfortable. And the complementary car wash was very nice!
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August 2023 by Larry Wood
So far, experience has been great.I like when I bring it in. They say it's gonna take an hour, it takes an hour. And I'm kept informed on what's happening. Things like that makes a good dealership. And I find them honest.
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July 2023 by Shawn Critzer
Brandon and all the staff at warner kia are always great to work with. The prices for repair work are in line with local mechanics but the service is so much better. I always feel I can trust what they are telling me.
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June 2023 by Marsha Florence
I’ve been a Warner Kia customer since 2014. My experience has been top-notch! I always deal with Brandon in service and Tim in parts. They always go above and beyond to take care of me. If you need help, find them! They will always take care of their customers in a professional and timely manner. I can’t say enough good things about the service they provide. Wonderful crew!