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November 2023 by Johanna Bradford
They are always very prompt and extremely courteous. This is part of the reason why we always buy our vehicles here.
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October 2023 by Ron LaMar
The staff was very professional, helpful and knowledgeable. Made the purchasing experience very easy, highly recommended them on your next vehicle purchase
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October 2023 by Alicia B.
This place is a joke. took my daughter 8 months to get her car painted (due to a factory paint recall) never would get a call back from Barry or anyone at all. Non- stop got a run around!! Had to have her dad call, THEN they FINALLY listened!! Gave her a rental ( that we had to ask for) didn't put plates on the rental, she got pulled over by cop, had to go back down there and get plates. just absolutely the WORST car lot we've ever been too! she has a newer Hyundai, and now wants nothing to do with the make of car because of how POORLY she was treated! Even had to contact Hyundai corporate to even get anywhere! paint on the back side windows, broke her inside door and put hard glue to cover it up!! And won't call/email us back! can't stress enough of how much of a JOKE this place is! NEVER RECOMMEND THIS PLACE TO ANYONE!
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September 2023 by Cherry Kind
What used to be a good dealership seems to have degraded dramatically recently. Their service department is a joke, incapable of resolving simple issues and wanting to charge for "technician consulting fees" of $100/hour to look into issues (not resolve) that their sales people can figure out over the phone - basic ripoff artist stuff. Happened twice to me, and talking to others, I found this happening often enough to establish a pattern.If they're willing to rob you over something small, they're more than happy to cheat you over something big - like buying a car. Will be avoiding this dealership from now on like the plague!*Referencing the Response from the owner below, I know people who've tried just that for similar issues. Your Customer Service flat out sucks. If I talk to anyone, it'll be to Toyota as a corporation about your practices.
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September 2023 by Erin Brown
Very great staff! Friendly and honest! Just purchased my 4th vehicle from them.
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August 2023 by Dru Reed
Everyone was very nice and professional. The waiting room was clean and my appointment didn’t take long at all. Good people!
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August 2023 by Mary Smith
My first oil change with my new Hyundai Venue and I was impressed with the service- Ian explained everything that was checked and answered any questions I had! This is exactly why we’ve gotten our last 6 vehicles from Toyota/ Hyundai- they definitely care about each car and the person who purchases them!!
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August 2023 by Hailee Golden
After purchasing 2 new Toyotas with this dealership, I am disappointed to report that I won't be patronizing their business again. Between calling to inquire about a vehicle and receiving an outright rude and dismissive salesman, the service area taking a full day for an oil change, and taking a car in ONE time in the 6+ years of warranty time I've had between the two vehicles, being charged $150 to replace a key fob battery and quoted $500+ to evaluate (not fix) a suspected AC issue in my car that blows ice cold air at all times except when in park, (conveniently not covered by the warranty but more likely related to a failing hybrid battery) it's obvious that they don't feel like they need your business.
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August 2023 by Stacy Wilson
There was a mistake made with my scheduling and I was not on their books. Despite having a fully booked schedule, they squeezed me in and completed my service instead of making me return another day. Great service.
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July 2023 by Tracey Butler
Very friendly staff and very thorough. Reasonably priced and always satisfied.
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June 2023 by Ryan Kimes
Absolutely recommend. If you go ask for Gage, he was personable and made it easy to buy a car. Had absolutely no problems and he was very kind and helpful. After getting a good deal on the car we just talked for a while, made it a very genuine experience. I’ll be back to buy a new tundra from him!
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June 2023 by Stacie Davis
Berry in the body shop was terrific. Even though it took months to get my car back (dang deer and supply chain issues), he kept me updated every step of the way. I’m very pleased with the outcome. Thanks Berry!
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May 2023 by Steve Roberts
Bought two vehicles back to back from them Janelle was very pleasant to work with they are great people I would highly recommend them if u want a experience of a lifetime after meeting them they treated me and my wife like family
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May 2023 by Shelby Babcock
Quick, efficient and knowledgeable staff....I've had several recalls on my car and an issue with another shop resetting my oil light wrong...they always have fixed me up and made sure my car is safe ? The staff are always so nice!
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April 2023 by Kevin Yeater
Smooth transition everything was quick and easy all paperwork was done in and out love my new Tacoma TRD Pro
