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August 2023 by Avonte Seabrooks
Outstanding experience. Arrived an hour past my appointment and was still immediately processed in. Took 1 hr from checking in to departure. Crystal Nutter did an amazing job explaining the process. Very professional, warm, and inviting. Scott Ryan in loading was fast, efficient, and professional. It there is any advise to make a great place even better would be to place a Sign at the T intersection so the drivers know to park on shoulder before turning on the main street for check in. Keep up the amazing work.
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June 2023 by Pinchas Singer
Had a great experience. Signage was great. Crystal at the window was wonderful. Loaded quickly. Out the door quickly. Five stars soup to nuts
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June 2023 by Kenny Kircher Jr.
Loading 3 hours past appointment time. Shipping office people are pleasant, dock people not so much!!!Dock workers VERY RUDE,walked right past me while they went on break and never had courtesy to let me know,when this place requires driver to wait inside!!!!!°°
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March 2023 by Ty Mills
You have to park at the top of the hill to check in. Walk down the stairs to the building. They will give you instructions after that to the dock. You have to be in the warehouse while they load you. Not in your truck. The load fairly fast. The you drive back to office to get paperwork. That is the only thing that takes the longest time. But overall it was good
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March 2023 by John Burdette
I’m at this location once or twice a week. Large shipping facility with ample room to maneuver safely. All the office staff are friendly and professional. Favorite part of coming here is catching up with crystal she super sweet! Usually in and out pretty quickly.
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March 2023 by Mother F. Trucker
Due to my prior delivery I was late to my appointment. I called ahead to give them an ETA and they were willing to accept the load with a possible small delay. The dispatch office was nice and the warehouse was quicker than I expected. The past poor reviews were not my experience at all. Thank goodness.
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March 2023 by Jason Tysinger
I have been delivering and picking up here for over 12 years now. When I first started going in here was a bit of a challenge. Mainly the wait times. About 4 years ago I was picking up and had to wait over 6 hours. Waiting to get loaded and waiting on bills. But over the past year things have gotten a lot better and more organized. I've even been in and out in as little as 20 minutes. Quite the change. Also wanna give a shout out to the guys and ladies that run the place...Elizabeth, Bobbi, Millie, Spencer, Crystal and everyone else. Sorry if I missed someone. But keep up the good work and keep improving...its being noticed.
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March 2023 by Scott Whitlatch
The bills should be done much faster, waiting for paperwork alot of the time takes longer than getting loaded. Also paperwork for preloads should already be done. Crystal in dispatch is awesome. She makes things go so much smoother. Give her a raise
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March 2023 by Outlaw Trucker
Crystal is always smiling and pleasant to deal with as well as the forklift operators. You got a good ways to walk to check in and a longer ways to walk to get paperwork after being loaded which can be a pain and eat at your daily clock when your already running against it anyways.
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March 2023 by Thomas gillenwater
I have been going to the parkersburg location for about 9 months. I must say that i dont really like going there to be honest, a driver can easily be jerked around several hours there. The last couple months have not been as bad im not sure if it is because they are slow or what. Im hoping they have made some changes to help expedite getting drivers out of there. The only good thing i can say is they have a super star in Crystal! Her people skills honesty and hard work make her a fan favorite with the drivers. We ALL hate when she takes off of work and leaves us to deal with the other gentleman. I can tell she tries her best to get us in and out. 3 stars for crystal only, give that girl a raise or a promotion and talk to her about making things better there im sure she is full of ideas!
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March 2023 by Janice Jackson
Crystal has been amazing, getting paperwork really quick so I can be on to the next. Live loads take a little longer but still not to bad.
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March 2023 by Marty LaGasse
Just started going here recently and I am almost always in and out within an hour. The shipping clerk Crystal is extremely nice and keeps you informed about any delays or issues.
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March 2023 by ricky radcliff
I’ve been coming to people cartage for about 5 years and to be honest I never have like going there it takes so long to get in and out of there but I will say it has gotten better by far as getting out faster because of Crystal in the office she is really good at her job I know before she was there you could easily be there for over an hour sometime 2 hours but now I’m in and out about half hour and she talk to us driver nicely so she is doing a really good job
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October 2022 by Ahmed Hammad
Very awesome customers service especially shipping and receiving office and the people's work at the warehouse
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September 2022 by Darius Jones
I arrived the night before for a delivery, camped out front. Checked in around 8am, gate at 10am and out by 11am. Not bad, when I arrived the night before there was 1 other truck, when I woke up there were like 10, everyone is fighting to line up at the gate to check in first. GUESS WHAT? DOESNT MATTER they have a very strict appointment base so take your time check in and waiting. Front desk lady very nice.
