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January 2024 by Simon Schoenlein
This is my third vehicle purchase from Kevin Offenberger and second from McClinton Chevrolet. Exceptional customer service, and professional salesmanship every time. I found my purchase on the website and continued from there. Thank you McClinton Team!
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January 2024 by Desiree Hart
Quick, easy, comfortable, honest, and amazing time! Dave and everyone provided us with everything necessary to decide to make a purchase. The manager was funny and I truly recommend McClinton Chevrolet!
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January 2024 by Tabbykatt 83
Purchased my 3rd vehicle from McClinton in November of 2022. The first two were used Silverados- zero issues until wear and tear over 200k & 130k miles. Sales and service were always great. HOWEVER- since purchasing my very first new car, a 2022 Mitsubishi Outlander, I’ve been nothing but frustrated after only the first six months.If I wasn’t out 5k for the extended warranty/service plan offered by McClinton I would trade it in at a different dealership after today. Why?May-take it in for an oil change and to eval the squealing noise happening any time I turned the wheel. I was told it needs some brackets on backorder; not to worry because other than an annoyance not an issue. I was also told about 2 recalls to prevent issues with overheating and an issue with the radio display going blank. Neither of which I was having trouble with. They said they couldn’t be done that day because each update took an hour on the computer so I rescheduled for June, I understand time constraints. Mind you-I live over an hour away.June- updates were completed but the brackets were not in. 2hr wait. I drove home. When backing into my garage the backup camera on the passenger side showed a black screen on the display with a red triangle that had a red ! in the center. I called the dealership and they said one of the updates must not have worked. They can’t do Friday again until July. Why Fridays? Any other day and I have to reschedule over 20 patients that have taken time off work or school to see me. I have enough respect for them and their time that unless an emergency I don’t cancel.July- brackets were finally in as well.Yay! I wouldn’t have to make yet another two hour roundtrip and sit with my toddler again seeing as how this is my only vehicle. 3 hours later I was told the hour long update had to be run twice but everything was taken care of. The horrible squeals on turning and braking were no longer heard on the way home. Awesome! Arrive home, back up- black screen AGAIN. I call and was told they would try the update one more time. No appointments on Friday until August. Despite my intense frustration I take the August appointment and say thank you.August- Off we go again to sit two more hours only to be told that the update wasn’t working & that the radio needed replaced. It would take a couple weeks to come in and they could get me in on a Friday in September. Okey Dokey. So they can’t fix a problem that wasn’t happening until a computer download recall was done because it’s my radio?September- I sat from 9 to noon to have the radio replaced and updates done. Service guy walks in with the keys- “You’re all set!”. I put my boy in his car seat and get in. Turn on the car and because this is the 3rd time I put the car in reverse. Black screen on the right AGAIN. I get my kid out and go back in to let them know- nope, not all set. Disbelief, maybe also frustration? Take him out, start it up, reverse, black screen. “That just worked for me!”, he says. Well, not anymore. He talks to the guy that did the install and updates- let’s run it again. Another hour. He walks out with me this time. Try the camera in reverse- black screen. Back to wait another hour, still didn’t work. I was told he’d be in touch after talking to the Mitsubishi rep to figure it out. No word until October- they think it’s the camera in the right door mirror. It’s on backorder- they’ll call when it’s in. Ha. Nov comes, I call service, transferred to parts, no answer. I leave a voicemail. Five more tries over the course of November and twice in Dec- same results, no return call. Today I ask service dept please don’t transfer- no one EVER answers or calls back in parts so please wth is going on? He pulls up my account- I’m told it shows the camera was installed Dec 12. My response- the hell you say?! I have over 30 people that can say my car and I were at work that entire day. They can’t get me in to “assess the situation” until January 5th. Now I’m a liar? And the squeal? It’s back.UPDATE- have called TWICE with no return call from Scott nor Jon
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November 2023 by S L
Wonderful dealership, very professional staff. Tim Flores my salesman was especially helpful through the entire process. From first contact he remained hands on throughout the process. I told him I wanted to buy the car and the deal was done same day from another state. He even went the entra mile to research flights and provided info on eateries in the area. We drove from Michigan to purchase my vehicle that he post on FB Market Place. If you're looking for a car Tim Flores is your guy and the staff at McClinton Chevy are your crew.
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November 2023 by James Mcafee
Great staff very helpful and courteous and they are willing to work with you. They are very honest and straightforward also explain everything in detail. Thanks Kevin O for your help and support.
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October 2023 by Stephanie Campbell
This was by far the best car buying experience I have ever had. Shayne Harman was fantastic! Very helpful and informative. Everyone we interacted with at McClinton was great. They were all friendly, easy going, and didn't pressure you into anything. I have already told a lot of people if they are in the market for a new car, that McClinton is where they need to go. I will definitely be returning to them for any future car purchases! I love my new Trax, thanks guys!
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October 2023 by Mary Ross
My husband and I purchased a new Tahoe from McClinton Chevrolet. What a wonderful experience we had. Kevin and Ross are wonderful to deal with. They made it painless. I’m so happy with our Tahoe. Thank you guys. I will recommend you to my family and friends .
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October 2023 by JULIA CLARK
Kevin Offenburger did an awesome job! We had some items we needed help with and he went out of his way to help us! All the staff at McClinton's were great! Keep up the good work!
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September 2023 by Kenneth Napier
Great group of people. No hassle from salesman. Everything was agreed on and put in writing. I was treated with respect and courtesy. I enjoyed my visit and will purchase from them again in the future.
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September 2023 by Adds 04
I had a wonderful experience! I purchased a used VW Tiguan that is in great shape! They fixed and cleaned it up so it looks brand new! They also have more than a fair amount in my trade. Highly recommend them and use Kevin O!!
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September 2023 by Lisa Ravin
I scheduled the appointment online, I received a confirmation email. I received a reminder email, I went to the appointment, sat in the waiting room while they provided the service. The waiting room was comfortable, Staff was friendly and didn't take an unreasonable amount of time. Getting the cars oil changed is not something I look forward to but they make it painless.
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September 2023 by Greg Price
They were very curious and kept you completely informed at all times. They even allowed to wait in their waiting room with many accommodations for each individual. Just a Awesome experience
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August 2023 by crystal beagle
Matt was awesome! I couldnt decide between 2 vehicles and he helped losting pros and cons of each and asked what i liked about each of them and it helped me make a decision.
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July 2023 by Chris G.
Stopped in to purchase a truck. Drove an hour and a half north to look at this truck. Drove it and liked it. It was dirty because it hadn't been through the shop yet. We asked for it to be washed and sales guy Tim agreed we should go get something to eat and that he would work up prices as well. So we went across the street to get lunch. While we were gone, we got a text from Tim saying that another couple was going to take it. At the dealership now talking with the sales manager who is a complete jerk and tells us that they have first dibs on the vehicle. Don't come here. This place sucks. Their heads are so far up their own asses. I can't believe they been in business since 1915. I wouldn't bring a Hot Wheels car here.
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July 2023 by Allen Harlow
Bought a new outlander in Dec. 2022 and the hood bounced like it wasn’t latched. They said they would order a new one because that year had issues with the hood. Called in February for an update on the hood and was assured it was ordered and takes time. Called back in April samething. They just kept passing the buck. I went over in may for an oil change and ask if they had heard anything yet. It hadn’t even been ordered yet BS. FINALLY got it July 3rd and the paint job wasn’t the best and the letters not quite centered but it’ll work. I will say the hood stays down now. Just hate getting lied to.In response to your response I said we would live with it and definetly didn’t say I was quite happy