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August 2024 by Aaron Heslep
Try nice and honest people.
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August 2024 by Beth Lessin Herrod
Our car broke down on a visit from out of town. We had it towed on Saturday evening to Kincheloe Motors and dropped off in their lot. When I dropped the key in the key drop, I wrote a note explaining that we are visiting and needed to get back home! Someone from the service department called first thing on Monday morning, and they replaced the water pump in our Mustang and we picked it up by 4:00 the same day! The staff people could not have been any more kind! I highly recommend Kincheloe Motors.
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November 2023 by Roger Miller
Outstanding Service on my vehicle each time I go there. Had a major problem with an Extended Warranty Company on my 2012 Dodge Grand Caravan. Warranty Co. didn't want to cover it,Kincheloe's got it covered for me. THANKS GUYS!
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July 2023 by Katherine D.
Got in for car inspection the next day. Every other place I went to (3 other places) told me it would be over a week. I received excellent customer service here. This will be my go to place from now on.
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July 2023 by Katie D.
Got in for car inspection the next day. Every other place I went to (3 other places) told me it would be over a week. I received excellent customer service here. This will be my go to place from now on.
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June 2023 by Randy Smith
Love the service department. Very good service and mechanics. Would never buy another car here ever again ?
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April 2023 by J Hammond
Nicest and most knowledgeable and honest place for car repairs In town
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March 2023 by jack ripper
My wife had a heater hose break and they told her $200 when the upgraded aluminum connection hose was only $125. I get they mark up but that's ridiculous. Then they told her with the part and labor it was going to be $486 total so $286 in labor for a 15 minute job I did in their parking lot in the dark. Someone there really tried scamming her
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February 2023 by William Wallace
Service was great, would definitely recommend them for any mechanical maintenance.
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February 2023 by Jimmy Hanes
Great place to work and the owner's are great people to work for and they take good care of their employee's and couldn't imagine working anywhere else and also have a great part's dept . thank's dave and bill
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October 2022 by Kayla Fetty
Ladies were nice, Tim wasn't nice his attitude sucked and his customer service was worse. The company or maybe Tim is greedy. They wanted to charge me almost 250 for a battery change. All because they wanted to put battery they say cost 195 in it. I told them I wanted the cheaper one and they said all they could find for a common battery was 1 that cost 119 which is fine but they charge you 130 for it. Then charge me 30 bucks for labor which only took them 5 mins to do. Clearly I get it they have a business to run and they did check to make sure it wasnt the alternater or my starter my point is the poor attitude and the talking of the customer because you had to remove a battery and put a cheaper one in makes it a day for you then maybe you shouldn't do that kind of job. If I knew it was a battery problem and not a starter like I was told I would've done it myself. But a single mom and not much help, I went with what I was told by someone who said I think it might be but not sure I'd take it to the shop. Didn't realize trying to save money because I'm struggling would've been a big deal. Work on your customer service and maybe warn people what the pricing is going to be. Maybe they live paycheck to paycheck. Have a nice day.
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September 2022 by Joann Bailes
Really good service. Friendly atmosphere,clean and takes their time explaining what the service entails.
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September 2022 by Virginia Yancey-Haile
The customer service is outstanding.
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September 2022 by Bill Nichols
Great place to get your car worked on great mechanic that cares
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September 2022 by mark Hawk
Fantastic people
