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December 2023 by CJ
There is never anyone at the check out counter. There’s a bell type of thing that goes off when someone is ready to check out, but they ignore it until it dings 4-5 times. You have to stand there and wave in front of the bell thing until an employee comes
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December 2023 by Chanda
There is never anyone at the check out counter. There’s a bell type of thing that goes off when someone is ready to check out, but they ignore it until it dings 4-5 times. You have to stand there and wave in front of the bell thing until an employee comes
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November 2023 by saltydog8159
Best place in the MOV for all of your sewing needs
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November 2023 by Stephie Carpenter
Didn't have the felt I was looking for.
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July 2023 by Ginny Ferguson
Always great!
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July 2023 by David Mcdowell
The lady was very helpful
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July 2023 by earlene workman
Very friendly and helpful staff
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July 2023 by Don Beha
Good service
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May 2023 by James Burrows
My wife had a great experience. They sold her the exact machine that she needed. Nothing more nothing less. Thanks Joanne Fabric and Crafts.
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February 2023 by Beth Cantrell
Every holiday they have decorations that are wonderful and not pricey. The staff can be sparse, but they are definitely helpful. Much cheaper than Michael's, with a more "homey" feel.
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February 2023 by pat r
1/13/20231st time in for long time.Clean store.Asked for help and sweet lady helped. Very nice large selection of various craft items and lots of material to choose from.
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February 2023 by Mary Conley
It is an amazing place to shop. I truly love going there.
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February 2023 by Lewis Hill
Nice store for all kinds of crafty needs.
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February 2023 by Kim W.
I have shopped this JoAnn Fabric Store located in Parkersburg, WV for many years and I've spent a considerable amount of money in this store over the years. That is, until Sunday, October 30, 2022. I stopped in this location to purchase some flannel fabric and lace that I needed to make a few ponchos and flannel scarves. I had checked pricing on my mobile app before making the trip to the store, however, when I arrived at the store, there were no signs posted reflecting the sale prices. After I made my selections, I took them to the cutting counter to cut and to inquire as to the current pricing. All of the fabric was coming up considerably higher than the prices I had found on their website. I knew they advertised they would price match any competitor so I asked if they would price match their own website. After the clerk checked with the manager, I was told it would not be a problem. After my fabric was cut, the manager came over to verify and/or enter the correct matched pricing on my order. She then informed me that she would not approve the price that was posted on their website because if I had purchased these items on JoAnn's website, I would have found the pricing was more if I had clicked on the item to purchase. I told the manager that I did not feel that was right, and, in fact, I think is a form of "bait and switch." She advised me three or four times within a 2-3 minute period that "if I didn't like it, that I could walk!" What kind of Manager, in front of one brand new employee and one relatively new employee, not to mention other customers, talks to a good customer with such disrespect? I have not been back in this store since this incident. I did receive a form letter from JoAnn Fabric (corporate) stating they would handle the situation. Upon receipt of this form letter, I again requested that a member of their management team call me. It's been more than 90 Days, still no phone call. I will no longer support this business.
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January 2023 by Gretchen WV
Helpful staff and great sales, thousands of fabrics, crafting essentials, yarn, seasonal decorations, and something for everyone
