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December 2022 by Sandra Powell
Staff was very sweet kind and welcoming even the little doggy ally lol
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August 2021 by Avis Rader
Beautiful jewelry. Nice people
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April 2021 by Jacqueline H
Everyone was so helpful and knowledgeable. Found exactly what i had in mind in minutes! Love the family atmosphere, and the friendliness of all the staff!
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April 2021 by Noah Arnold
Absolutely love this place. Excellent customer service and very reasonably priced
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December 2020 by PH 735
Old school customer service. Fine quality products.
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November 2020 by Lindsey Wilson
Always a great and helpful staff. Never trying to upsell. Great selection of any type of jewelry you are looking for. The stand behind their jewelry too. If something happens they are quick to fix it and makes things right.
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September 2020 by Amber Dawn Pemblington
I had a wedding band resized. Price wasn't too high and they matched the intricate design that goes all the way around the ring. You can't even tell where they resized it! Great job!
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March 2020 by debbie butler
Took my late father's watch that no one else would fix and made it happen for us before he passed away. They took it seriously because it was important to him. Thank you Buttermore's and staff, you kindness and compassion will never be forgotten.
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January 2020 by Beth Buchman
Best jewelry store around. Friendly, attentive staff
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January 2020 by Terri Banky
Very friendly and helpful.
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September 2019 by Cathi Sayre
Best jewelery store in town
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August 2019 by Robert B. Fish
Nice selection. Excellent service.
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August 2019 by Zach Cowdery
I grew up in the Parkersburg and I always knew Buttermores was the place to go for jewelry. It's where my grandparents and parents always went so when it came time for me to propose to my girlfriend I went to Buttermores. I went over my budget because I wanted the best quality I could get and thats what Buttermore promised me. Instead my now wife hasn't had the ring a year yet and 4 diamonds have fallen out. 5 months after I purchased it a diamond fell out so I sent it back paid my own shipping and they fixed. Two weeks later the same diamond fell out again only a few weeks before our wedding! I wasn't happy the first time but hey things happens, but the same diamond falling out again 2 weeks later. Buttermores reimbursed me for the second time I shipped it up to them to fix, but refused to reimburse me for the first time saying that "it wasn't their fault I moved out of town". That may be true it's not their fault I moved, but it is their fault their product was not quality and no one should have to pay shipping for a faulty product. A month and a half later, a different diamond fell out so I called again, and not only did they try to say it must be something my wife is doing to the ring they were very rude on the phone. Before I had a chance to ship it back, another bigger diamond fell out as well. At this point Buttermore told me they need to ship it out and get the whole ring remounted which is admitting they provided me with a faulty product which they still would not verbally admit or pay for any of the shipping. They said it would take two weeks to remount the ring and they had it almost two months. They never called to inform me about the status of the ring, after a month and a half of waiting, I called them. One of the phone calls I made to check in on the ring, since they weren't keeping me updated, they snapped at me saying "we don't know" and refused to find out, that I would just have to wait.
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August 2019 by Zachary Cowdery
I grew up in the Parkersburg and I always knew Buttermores was the place to go for jewelry. It's where my grandparents and parents always went so when it came time for me to propose to my girlfriend I went to Buttermores. I went over my budget because I wanted the best quality I could get and thats what Buttermore promised me. Instead my now wife hasn't had the ring a year yet and 4 diamonds have fallen out. 5 months after I purchased it a diamond fell out so I sent it back p
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June 2019 by Amy Coyner
Best jewelry store in Parkersburg (and surrounding areas), hands-down. Friendly, experienced staff, excellent service and a unique selection of really exceptional jewelry. They have been our entire family's ONLY jewelry source for over 30 years, Kathy Buttermore is the biggest gem in the place, and we'll never go anywhere else!!
