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May 2023 by Zandra Ti
Says that they are open but the are not. This is twice that this has happened at this particular store. Even the neon sign flashes open. But the door is locked.
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May 2023 by M
Emerald is a great person and awesome worker
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March 2023 by Craig Martin
Went to do a simple change to account and the person working there said "I don't know how to do that. Come back tomorrow." I am a disabled Vet and do not drive, so it took me 1.5 hours to get there and 2 hours to get home(bus)What really upset me is I called one of their branches yesterday and explained my problem and was told to go to any branch and problem would be easily solved.I have been with them for 6 or 7 years....if this how they treat long time customers I would hate to see what they do to new customers
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December 2022 by Kristen Dickens
Wasn't told something very important, so scratch the whole thing
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November 2022 by fry9700
My mother was a former customer. She began having problems with her signal earlier this year. Turns out, the company was bought out, and are now using inferior towers. The difference was noticeable immediately. The phone dropped so many calls that it was of no use anymore. The people in the store were no help whatsoever. One of them came right out and told her “I just sell them, I don’t fix them“. Nearly impossible to get any customer service when you call, and when you do, they are in India and are not the least bit helpful. My mother tried to switch carriers, boost wouldn’t unlock her phone because it was less than one year old, even though she paid full price for it. She switched anyway at her own expense, it was worth it. One of the worst businesses I’ve ever dealt with, and worst customer service. There are many better choices, run away from these people.
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November 2022 by Kat
The associate that helped me with my phone issue, Terri, was AMAZING!!
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November 2021 by Punisher Altthree
Great experience and great staff
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November 2021 by Jenny Eakin
Very helpful staff!
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November 2021 by Ashley Hackathorn
Carmelita is awesome!!!
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November 2021 by Kirstie Elliott
Phone on
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November 2021 by Matthew Burcham
Not the store itself but the company. The new Expanded Network is a joke. Can't even use my phones now since the upgrade. No one in India where they have customer service understands this. I am paying 100 a month for 2 useless phones they won't fix. It's the network not the phones all the techs are saying that.
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November 2021 by Marcus Holloway
Rude and messed our straight talk line up and we got discouraged after 2 days of their actions and decided not to use their service
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November 2020 by Derrick P
The workers there are very friendly and knowledgeable about their products
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November 2020 by Michael Pauley
Best cell phones and services
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November 2020 by Sherri Merrill
Got a second phone
