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January 2024 by Patricia P
Helpful employees and fast service
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December 2023 by Royce Kerchner
Very friendly and helpful
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October 2023 by Michael Carden
Honestly when I went there I wasn't impressed. The associates were talking to us as though we were having guys night out which wasn't appropriate for an associate handling customers in a public place of business. Work ethics honestly needs to be taught to handle customers of all morals.
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September 2023 by A. Green
Pretty good. Sometimes a worker has failed to ask if this is a flex fuel motor or 4×4, etc. and gave me the wrong part.
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August 2023 by Tylor Brown
The lady who works here is very nice, patient, and will help you find whatever you need.
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July 2023 by Janet Heritage
5 out of 5 stars.....staff is always friendly and helpful and prices are affordable
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July 2023 by James Potter
Was a Rude worker, he was unfriendly, very disrespectful, standoffish attitude, A**hole if you don't mind me saying, he had a long beard, smoked his vape 3 different periods in a matter of 15 minutes,did not help us with anything and he acted like it was bothering him or bugging him to help us with anything, when it is clearly his job! The other shift that came on was great and excellent ?So thank you for the help fellas
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March 2023 by Frontier Downline
Save your time and money and drive another block to oreillys. Where the employees are not only helpful, but they also don’t question your mechanical abilities. The worker at the 7th st location was not only extremely rude but also unprofessional. I walked out and drove to oreillys and ordered the part I needed rather than getting it the same day from this store. Will never shop auto zone again.
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January 2023 by Samantha Miller
Most unhelpful place I have ever been for auto parts. I can say auto zone is usually my go to, but not this store. I went in because my cars battery died on me. It was a Nissan Versa Note SV. I was then told by the associate helping me purchase the battery that he could not change the battery for me since it would take more than 30 minutes. Someone told the associate that told me no that he could do it, he goes out looks at my car says he can not do my battery change because of my subwoofer wire and “liability” reasons. Said he would do it, but his manager would get him in a lot of trouble. I have to call my family to jump start my car in the parking lot to take home for my dad to come home and change it(he’s not mechanic just a great dad). My dad comes home and the associate SOLD ME THE WRONG BATTERY after looking at the battery in my car and the one he sold me and telling me he could not change it. I call the manager barely get an apology and the manager informs me that if it was a liability problem he should have been brought out to see what the problem was (he obviously was not). I tell them I’m sending my dad to the mechanic to exchange the wrong battery, they sold me for a new one. Since I have to be to work in the next 30 minutes and can’t be late. They end up grabbing a new battery to exchange it with. My dad has them test the new battery before the exchange is official and that “brand new” battery pops up dead on the test. So they grab me ANOTHER battery test it and that’s fully charged and new. My recommendation please please please be smarter than me and go somewhere who actually cares about their customers. Lazy works who do not want to change batteries and will make up lies for it and potentially sell you faulty products.
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September 2022 by Jeff Boggess
Had the fuses that I needed and contact cleaner. Busy place.
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July 2022 by dayton morton
Not only was the store clean, but Eli helped me out getting some really nice cleaning supplies and he even helped me put a new battery in my bmw, couldn’t have asked for better Service
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July 2022 by Deke nelson
and he made me feel so comfortable that it was almost easy I'm not a small guy he explained to me how to do what I needed to do and also gave me a a really good going price so I really appreciate him and I would like his higher-ups to know that he should be a very valued employee cuz he made me feel real comfortable he spoke to me the way I should be spoken to any help me out a lot so I just wanted to say that Eli at your store on 7th Street in Parkersburg West Virginia deserves a lot
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June 2022 by Kelly Christine
Went in and got a few parts for my carAnd Katie was extremely helpful. Shes very kind and professional.Absolutely love her.?
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June 2022 by Mike Brown
Michael Edman served my family with excellence. Very respectful would recommend a promotion!
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June 2022 by Jessica Vanway
Last couple times Advance didn't have what we needed they did. Always friendly.
