“Great service, especially from Manager (I believe his name was Steven Richmond). Had never met him before but he certainly helped me greatly and I appreciate it very much.”
7:30AM - 9PM
2010 Seventh St, Parkersburg“I always go to Advance because the people that work there seem to actually know what they're doing. And if I have any questions or need suggestions on the new products they're always very helpful and very knowledgeable as well.”
“Not too bad just needed some odds and ends. Very clean store & very prompt service. Did have to show the guy how to load an out of town account but that's not new. Lots of newer guys don't get that down till about 6-8 months of service overall I'd recommend to a friend.”
“These guys were super helpful and actually had the parts we needed. Tried the neighboring auto stores and they couldn’t even look it up.Very helpful, knowledgeable, and friendly. We would definitely come back.”
“They service department we t above and beyond to get my truck fixed so I wasn't stranded. Great bunch of folks. Rob the mechanic was absolutely the best. Thanks for the great experience.”
“Kevin deserves alot of recognition because not only did he and co-workers straighten the bumper on my truck but also withinabout an hour of when i called & & also no onecan beat this... chargedme NOTHING .. And I ama first time customer & acomplete strangerHuge thanks”
“I have 3 vehicles and I will not take them anywhere else for any kind of service or repair.They have always treated me with the upmost respect and fast turn around.Services: Exhaust”
“Brought my 2024 GMC Sierra 2500HD for them to install running boards, hard tonneau cover, window vents visors, and suspension air bags with remote. Prices were comparable to other local shops, Ethan was very helpful with different selections and knowledgeable, and the installation of all my items was done very well. Recommend these guys highly”
“Found exactly what we were looking for online. Tim was our salesman. Very pleasant and knowledgeable to work with. No high pressure and got a fair deal. Love our charger.”
“These guys are awesome. I have a 2008 Saturn astra that is a total oddball, nobody would go near it, they tackled it and solved my problems. Any negative comments you see here are from morons that bought junk and wanted miracles.”
“Best customer service. Helped me in short notice and time of need for a big trip. Was able to prepay for some parts and pick them up after hours on my way to Kentucky.”
“Are company deals with them on a daily basis and the gentlemen there are very knowledgeable and go out of there way to help you if they don't have in the store at the time they will get it for you or send you I. The right direction to get it”
8AM - 2PM
1301 Garfield Ave, Parkersburg“A pleasure to deal with and great pricing on top, very knowledgeable and friendly. A place where you can still be on a first name basis and know your getting taken care of. Would highly recommend!”
“Very professional my truck looks better than before. Adam done awesome with keeping me informed. The work was finished in a timely manner. Couldn’t have found a better place to work with.”
7:30AM - 9PM
4040 Murdoch Ave, Parkersburg“They always have any part i need and love that the staff help with battery testing, installing batteries, light bulbs and such. Makes car upkeep manageable and a little more affordable”
“Beamer and Korie worked relentlessly back and forth with the insurance adjusters to get badly damaged parts replaced, instead of just repaired, per the insurance estimates. Beamer’s was referred to me, after my SUV sustained considerable tree damage. Now I know why. They do awesome painting and body work.Services: Painting”
7:30AM - 9PM
910 Division St, Parkersburg“This place usually has the cheapest prices out of all the auto parts stores around here. Being able to order the part and pick it up or have it shipped to you is an awesome feature. They pretty much have anything you need and then some.”
“Excellent customer service. They always can get what we need. The other stores like AutoZone and Advanced Auto look at me, like I can't find it. So NAPA is outstanding in my books.”
7:30AM - 9PM
1806 12th Ave, Parkersburg“I was able to pull right up to the front door. (Not in a handicapped spot of course.) I was greeted with enthusiasm by the staff when I entered. I was able to see exactly where I needed to go to from the front door. I was very happy to see the good old, big and thick book of oil and air filters promenantly displayed in the rear of the store. The book was even in excellent condition! Which made it easy to find the air filter I needed for my 2013 Ford F-150 XLT. I was able to get the cover lifted up enough to remove the old filter with a bit of muscle and persuasion. After picking up a K&N filter and making an attempt to install it, I found that I was having a lot of trouble getting the top of the filter box back on. Even before I got back to the front door, one of the employees was coming out to check on me I think. We found what the issue was together! A factory installed hose clamp that needed loosened, almost to the point of coming apart. Doing so allowed me to separate the air hose leading to the engine from the outlet on the top of the air filter box. With the air filter top free, I could now get the angle required to get the tabs on the right side to properly go in. Which finally let me latch it back down. Props to AutoZone for letting me use one of thier large screwdrivers. They even let me in the back to wash my hands real quick. Very kind of them!Overall, a good experience!”
9AM - 6:30PM
2028 Seventh St, Parkersburg“The car I purchased from Astorg was the first I had ever bought only seeing it online. Furthermore, it was the most I had ever spent on a vehicle. The people at Astorg were fantastic. The car was delivered and after some time, we noticed a few issues (bad dvd screen, wheel bent, bad strut). They picked up the car and gave us a loaner while they fixed it. No questions, no charges. Just a company that stands behind their sales and their customers. I may live in Ohio, but they definitely earned a customer for life. 6 months later, I have no regrets in working with them or the car we purchased. Thanks Astorg!!!”
“Great customer service and they always have better prices then anyone else around. Also Jodi at the front desk is always very helpful and gets me what I need (unlike auto zone)”
7:30AM - 9PM
1968 Seventh St, Parkersburg“Not only was the store clean, but Eli helped me out getting some really nice cleaning supplies and he even helped me put a new battery in my bmw, couldn’t have asked for better Service”
“Astorg has always treated me exceptionally well, from the buying experience and regular maintenance to unforeseen issues. They have always been beneficial and accommodating, ensuring my needs were met. They have knowledgeable staff and stand by their word.”
8:30 AM - 8:00 PM
1225 Seventh St, Parkersburg“On my 2nd Jeep. Been really happy with sales staff. And they put on a good Jeep fest every year. The raffled of a Jeep Rubicon! Sad I didn’t win. Good cause supporting S&W anyways.”
“This is the best auto repair shop in Parkersburg! Tim & Mike are considerate to their customers and they are always reasonably priced. Highly recommend the service at T&M for automotive repair!!”