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November 2023 by heather goff
Very nice to work with, prices of services rendered was up front with appreciated that part
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October 2023 by Benita Brown
Best garage in Parkersburg WV I couldn't be happier with my experiences with them. You get honest quality work at a fair price. Jim is very knowledgeable and all his staff are friendly and helpful. Would recommend any one needing auto work to call Auto Aid!Services: Auto power window repair
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October 2023 by Charlie Drake
Jim and Becky are great! They even came in on a weekend to help get my sons car fixed. Definitely recommend if you need car repairs at reasonable prices!Services: Exhaust
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October 2023 by Litetra Gaming
had them put something on my car but they ended up doing more damage then good. ruined a 500$ kit was absolutely awful stay clear of this placeService: Electrical
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September 2023 by Angel Perez
If you have a problems with your vahicle and you are tire of messing with it, the Solution is Auto Aid, LLC Great service, clean shop and friendly custumers service!
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August 2023 by A. Green
I would say this shop is affordable and reasonably priced, although some issues arrose regarding the work done. First, I left with my steering wheel not centered and the allignment from another shop they use, was not right. I went somewhere else and had the toe set correctly. I returned with a receipt and was promptly given a refund for my cost.Also I found 12 days later that the new lower balljoints were not greased by the owner or his mechanic at this shop. Someone must have forgot. I'm a mechanic myself and I can see the grease fittings were never applied any grease. I greased them today.3 weeks later+. I had noticed noise up front for awhile. I checked the front wheels for play and found A Lot. The cotter pin was too small and the nut backed off on the hubs making the bearings have play.
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July 2023 by Michelle Mybell
I used to love this place but something changed. I paid $3,000 to have my vehicle fixed which took over a month just to order parts! Another guy ended up fixing it and having to order the parts. It’s still not running well and they refused to look at what I needed looked at and now it needs fixed!! So disappointed since it used to be my favorite place to go
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May 2023 by Karri V.
When a family member needed a tune up last minute, we called Auto Aid and they promptly welcomed us the same evening. The staff were very courteous and really know how to help her as a damsel in distress; with Super Reasonable and Fair prices. Would highly recommend Auto Aid to anyone. This is a very reputable and honest company and quite fair with pricing.
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May 2023 by Rita P.
In the beginning, this shop was great. My adult children have had their vehicles in many times. However, it's gotten worse in the past year or so.The location is terrible for cars entering or leaving, and there are always too many cars on location. It's difficult to get in or out.The last time my oldest son was in, he had brake pads installed. They were installed backwards.My youngest son just had an oil change and had to have his car towed back to the shop. They told him it was a faulty filter, but it was installed incorrectly. They never offered to make their mistake good, and pay for the tow.We won't be back.
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January 2023 by Kalee Schmidt
I was very impressed with the wonderful customer service and care from Autoaid. Helped me in more ways than one! Thank you for being fair priced and honest people, if you need a repair go with them!Services: General repairs & maintenance
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January 2023 by Guillermo Muniz
Great Service I would recommend anybody for you to go there for any type of repairs, inspection or just an oil change...
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November 2022 by Heather Kerr
This shop quoted my mom a repair of $900. They had her phone number and she checked in a couple of times while it was in their shop. She spoke to someone the day it was supposed to be done, and they never mentioned any additional repairs. She went to pick it up and they charged her $1800, said more problems were found. They should have checked with her, as this pretty much wiped out her entire savings. The folks also told her there was a 4% total charge for using a debit card, which came to almost $70.Service: Auto maintenance
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November 2022 by Heather K.
This shop quoted my mom a repair of $900. They had her phone number and she checked in a couple of times while it was in their shop. She spoke to someone the day it was supposed to be done, and they never mentioned any additional repairs. She went to pick it up and they charged her $1800, said more problems were found. They should have checked with her, as this pretty much wiped out her entire savings. The folks also told her there was a 4% total charge for using a debit card, which came to almost $70. Technically, they can give this charge but businesses don't have to charge the maximum, particularly when the repair is already so over-budget.
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October 2022 by Janet Heritage
10 out of 10 stars!!! Honest and dependable and professional!!!Great prices and a fantastic place to go if you are looking for an reliable mechanic!AAAAAA++++++Excellent!!Service: Brakes
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September 2022 by Stephanie A
I had a great experience with auto aid. I went in having a general idea with what our truck needed repairs on. I have an ‘08 Chevy truck, it turned out it needed way more repairs than I thought. The mechanic Jim Craddock was great about explaining everything that they were doing and why it would be best to nip those repairs in the bud before they got bigger. I may have left with a bit more charges than I expected (because the repairs were more extensive) but my truck is running better than ever and I feel confident about everything that was done. They were really fast, professional, had the best pricing (for my repairs), and friendly. I highly recommend their business and I will definitely be a repeat customer if neededServices: General repairs & maintenance
