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October 2023 by Tom Johnson
My friend died and they called asking for his car back not even six hours after they pronounced him dead.
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July 2022 by Sierra Conner
My husband got a car from there we love it but I make the car payment i work Monday thru Friday 9 to 5 so I call on my lunch to make the payment I only get 30 minutes they get an hour. Is it hard to answer the phone nice and go ahead and take the payment without yelling and being rude then hang up on the person because that's what happened the guy yelled at me then hung up on me.. I work to pay for this car is it hard to be nice because it shouldn't be
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June 2022 by Brandon Morgan
Bought the car I am currently driving from them in 2015, 7 years ago!! Normal maintenance issues, and has been nothing but reliable. And when the headlights went out, I looked online and the dealer and a set of headlights would be 600 for the set. They got the set and put them in for 100 dollars. Nothing but positive comments from me.
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January 2022 by Anthony Ferrebee
Good car lot. Upfront prices. I don't feel taken advantage of
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December 2021 by S H
Too bad I can't give a 0 star rating! This is the worst car dealership I've ever been to! We bought a car ... It ran great for a month! Then it wouldn't start. We kept taking it to them they said they fixed it but no they didn't. We got it back and what do ya know it wouldn't start 2 days later. Another garage said someone messed with all the wiring it would take thousands and thousands of dollars to fix it if it's even possible. So after about 2 months later... Action said it's fixed it was a ground wire so we go get the car a week later it won't start... So by this point were fed up with the car and take junk lemon car back... They said if I wanted a reliable car I should of bought a new one!! I said I just want one that runs!! Hope this review helps someone who doesn't want to waste their money and time on junk cars!! So I have no car and lost about $3000 on a car than ran for a month!!
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November 2021 by Jon Gilbert
Please don’t ever buy from these people. They sold me a car knowing full well that it had issues as I told them when I test drove. They fixed the issue, but at 32 days started having the same issue. They said they would fix it but would charge me extra on my monthly payments. Really sad how they treat people. Do yourself a favor and don’t buy their junk !
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April 2021 by Ashley Carlow
This place is awful. We bought a car from here and they neglected to make sure it was driveable before we took it off the lot. It immediately had transmission issues, the rear driver side lights did not work, it had no sticker and they said they would do the work so it could be inspected and never did, when we went to talk to the salesman who had sold is the car he gave us an attitude and the run around saying we knew nothing about cars. Except I grew up with mechanics. If I could give them zero stars I would.
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April 2021 by Nathan Steele
was told a price on a car.. test drove the car and kept in contact for 3 days.. came back to buy the car and he changed price by $1000.. very rude and needs his ears slapped off..
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January 2021 by Helen Gregory
Got my car there
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December 2020 by saltydog8159
By far the best buy here pay here lot in Parkersburg.
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December 2020 by Amy McAbee
We got our vehicle from here and they were excellent
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October 2020 by Parkersburg Library
I have had my second car from them for 3 months. I still have the other car I bought in 2017. The newer one is a real gem and they have done all repairs asked for on the other car. I am pleased with my service there.
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August 2020 by Misty Elliott
Found a car i like wll see how rest goes tomorrow
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June 2020 by J. R. Mercedes
Everyone was extremely helpful and friendly Couldn't have asked for a better experience
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May 2020 by Arliss B
The elderly man at the desk was a bit rude. Not somewhere I’d return. It was the worst customer service I’ve had at a car lot.