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January 2024 by Christy Shaffer
Randy is the absolute best! We’ve used their services 2 times and it could not be better! Quick response time and very efficient and friendly!! Great prices too!
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November 2023 by Mark Mccomas
I Highly recommend Mean Gene's Towing for any towing needs. Tire changes and fuel, jump starts that are all covered by AAA and he gives electronic and paper receipts. so it's easy to be refunded by your insurance. I Highly recommend the automotive repair services also there is highly experienced trained mechanics that do excellent work with less time waiting than the other competition in the area. Mean Gene's Towing does State Inspections They offer very thorough inspections for every customers safety. Over all the most affordable and reliable towing service In the Tri State area....they show up before any other companies and they understand that life happens...thank God for miracles.
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October 2023 by William Bell
Very quick response time, very helpful and friendly driver, Randy is his name had us loaded quickly and drove us home, great rollback and excellent service, then had to call again this week, and Randy came to my response again, great guy thanks for the great fast and caring service
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September 2023 by mary Cottrell
Dirty dealing. Charged for emergency after hours tow but weren't called. Cut my gas line and stole a full tank of gas. Very unprofessionalService: Car towing
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August 2023 by C&B COASTAL GROUNDWORK
Great service, quick response time, I highly recommend this business
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August 2023 by Justin Dewiyt
Very unprofessional, to whom that took it upon themselves knowing a customer made a request and still loaded a vehicle knowing another company was enroute, knowing the cost to operate, along with law enforcement, which as we pulled up they were just flipping the vehicle , then stated we could have the car if we paid the recovery fee that we didn’t ask to be done by them nor did the customer or law enforcement. Was taken upon themselves to do this job. Along with standing in my sister-in-law’s face and telling her we couldn’t do the job we was to far out, considering our home address is 15 minutes closer then theirs customers have the right to their provider of their choice if met in a timely manner..
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June 2023 by William Neace
I don't like to leave bad reviews but I've had two terrible experiences with this company. My step dad was in a wreck in which he died and money was missing from the car after they towed it. I couldn't find the money, they denied it being there at all, I pressed the matter more and then they produced $22 which wasn't nearly all the cash that was missing. The second problem was when my son was in an accident. He asked that his car be towed home and the response was "this is an accident call, I'll get more money from the insurance company". Afterwards we wanted to pick the car up and they quoted us $800 dollars for us to pick it up with our own means of towing. In my experience these people have been dishonest unprofessional crooks period. I would definitely recommend a different towing company, I've dealt with several towing companies over the years and none have been even close to as unprofessional and dishonest as this place. It should be illegal the way they do business.
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May 2023 by Madmark cartoons
Excellent service provider. excellent mechanics and pricing. I highly recommend for anyone .
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May 2023 by Ryan McComas
My family was stranded on I-64 with a flat tire, right before the construction zone. Mean Gene’s answered the phone right away and arrived at the scene in less than 10 minutes! They were very nice and reasonable in terms of price. I would highly recommend this business if you ever need a tow!Service: Car towing
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April 2023 by Anthony Cloninger
Top notch! Quick service+
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March 2023 by Steven Boatwright
Called last minute to get a truck towed two hours away. They gave me a very good estimate of when they could get to it and stuck to it. Truck showed up when they said it would. Very easy company to deal with.
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February 2023 by katina Wadsworth
My husband had 18 wheeler that's trailer brake didn't release sending him down the mountain backwards ,it's stopped after he put it in to a wall. This company came out got the truck and trailer out .the bill wasn't half bad considering it being a semi ,they was very willing to help with what they could .thank u
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February 2023 by Zachary Garcia
My dad broke down on Route 64 with a 40 foot fifth wheel behind him and Mean Gene’s had him off the highway and out of danger within 30 minutes of the initial call. They were quick to diagnose the problem and had the truck fixed and on the road in under 2 hours. The price was incredibly fair and the service was amazing. Hard to find good mechanics nowadays but Mean Gene’s is the real deal! Highly recommended!Services: Special vehicle towing
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February 2023 by Becky Simpson
They do good quality work and have a courteous staff
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February 2023 by Eli Tudor
Gene is the Benchmark of customer service, and going far beyond the call of duty! I had a massive series of unfortunate events moving across the country, and reached out to Gene in desperation. He and his wife were instrumental in saving me, and my pets from heat exhaustion and getting us to our destination. I am unable to adequately express my gratitude in words towards his actions and help that day. THANK YOU! I know you lost sleep over that tow and want you to know how much I appreciate your time and patience. Thank you for making this move possible, and saving me thousands of dollars that I did not have.Services: Long distance hauling
