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June 2023 by Lesley M.
The office personnel are very efficient and accommodating . Their pau hana office hours (5pm) coincide with my office hours so I love the extra hours ( till 6:45) where I can do my business after work.People have a habit of dumping their belongings when they clear out their lockers, so I can understand they not having that extra expense of a dumpster/ or trash can.I've been using them for over 15 years ( I think) and can understand why they do what they do...ever since they got rid of the dumpster/ trash cans, things has been VERY tidy.I don't need any stuff that needs refrigeration, so that place suits me fineHy-pac has always been my go to place...it's inexpensive, clean, secure, near freeways, and folks always allow me to enter the street when exiting the premise (when the light turns red)I've often said "I wish it was my company/business-folks always needs a place to store their stuff and this place is the best!"
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August 2022 by Ward K.
Located on Nimitz Highway. There is only one way in and one way out. A little tricky to find the entrance unless you've been there before or are driving slowly. So yes i recommend you drive slowly and turn right into the driveway when you see the building. Yes this place is on the older side however you do have great benefits. The benefits of a nice and friendly staff. The use of a pallet jack and half hour of a forklift (best to call to make sure someone will be there to drive the forklift) They just repaved so they don't want people to drop their dumpsters on the ground to prevent the the newly paved place from getting messed up. Like I said earlier, this is a older facility so there is no 24 hour access. No air-conditioning but if you don't need that then this place has good rates and like I said the people are nice and the security is great. They go around and check people's storages to make sure they are locked.
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August 2020 by Emily G.
The staff at HyPac are hard workers and good people. So let's get that out of the way first. The owner of HyPac must be a freaking idiot. Foolish rules make him seem low IQ and give his business a bad rap. Bugs everywhere: cockroaches, wood borers (watch out for these little guys because they will destroy anything that's made of wood in your storage unit), rats etc., etc. Dust by the bucket load And then you get hit with surprise fee increases that sometimes will double or more your fees. Silly rules, surprise fee increases, bugs, rats and, oh, did I mention the egress roulette when trying to leave Hypac . . . you take your life in your hands, VERY dangerous trying to get on Nimitz Highway. Yep, it's cheaper than most . . . but what price cheap.
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March 2020 by Richard C.
Hy-Pac Self Storage is Amazing the best Self Storage in Honolulu, Hawaii. We had to help our family downsize and move to their new home and we called many places around the island, most were nonresponsive or simply couldn't accommodate us in a timely manner. We have a limited time to pack and store and make our move, so it was so nice to have the great people at Hy-Pac Self Storage accommodate are needs so fast. What was even more incredible, is that we rented our storage unit they offered to dome to my family's residence and picked up the boxes and furniture and stored it for us! Thank you so much for all you help and making the moving process so easy, if you live on the Island, I would highly recommend not wasting your time shopping around and just call Hy-Pac Self Storage today.
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May 2019 by B H.
Long time user of self storage....this place has the best value with the friendliest staff. BEWARE - other facilities in the area are thieves! After a few "break-ins" decided to go with Hy-Pac...best decision ever!
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February 2019 by Tiva S.
This place is a joke, we signed papers and left then got called back couple days later cause there was a delinquent account over 20 years ago so cannot be under my name, such an inconvenience to come back and re sign all their paperwork which is a lot!
