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“I thought my Priority Envelope was lost and contacted the 1-800 telephone number for the United States Postal Service. After speaking with the representative, she said she would report the problem. The same day I received a phone call from Vince at the Penco Road Post Office in Weirton, West Virginia. He was apologetic for the late arrival of my package and told me where the tracking information said the package was. After explaining to Vince that the package was very important and contained my vehicle registration and sticker for the license plate, he said he would look into it further. The following morning I received a lovely email from Vince apologizing again and letting me know that my package should be delivered today. As promised, it was. Vince even phoned me to follow up. His dedication was admirable, and I truly appreciate Vince and the Weirton Post Office on Penco Road's assistance. I see so many reviews telling horror stories about the USPS. This review is a highly positive one. <3”
“Always friendly staff. Very helpful. They make the experience very easy. I have an online Etsy shop and ship several packages each week and have always had a good experience”
“I visited the Mildren Ave, Weirton, WV US Post Office today and Russ took great care of me today. When I arrived, no one was in line. Russ immediately greeted me and offered assistance. I told him I needed to make sure I could track a letter going to South Carolina and get a return receipt. He gave me the proper documents to fill out and assisted me. Russ did an excellent job of providing customer service. I was in and out of the location within 5 minutes. I recommend Russ and this USPS location to family and friends.”
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“I've never had a problem with the service at the Toronto post office since moving here in 2017. I mail letters, packages, and certified mail, mainly to Hawaii, Colorado, and Oregon. The lady who delivers mail to my house on county Rd 47 provides excellent and friendly service for my wife and me.”