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“As soon as we entered the store, Andrew greeted us & worked with us immediately. He was super nice. His customer service was flawless & He made awesome recommendations based on our preferences. We will definitely be back in to see Andrew for all of our future needs!”
“It took 3 hours but when we left with 4 new phones and an unbelievable plan, we were excited and completely satisfied. Aaron answered all our questions, added all our accessories to our phones and laughed at our ridiculous jokes. Thank you, Aaron, for all your help.”
“Had a very friendly conversation with Tim on phone. He assisted me in the store and was very helpful in getting my emails fixed on my phone. Definitely would recommend and use their services in the future. Thank you.”
10AM - 8PM
105 3rd Ave, Beckley
Mobile Phones
“We have been having billing trouble and trying to get it corrected by customer noservice using chat and phone calls.The store manager called corporate and is getting the case transferred to him. The store manager has dealt with us for nearly 10 years and has always been helpful.”
“Went in for screen protectors for 2 of our phones and a question about a new phone I have. I was in and out with screen protectors put on and questions answered in a matter of minutes. Easy as it should be.”
10AM - 8PM
565 Mall Rd, Oak Hill
Mobile Phones
“Great service! Not only did I get a new phone, but the staff was able to explain everything in detail! So happy to be back with AT&T. Will never again try straight talk!”
“Justin was very knowledgeable and provided awesome service from start to finish. He even put screen protector, camera protector, and case on phone for me. Thanks again Justin Scott!!!!!!”
“The customer service and the answers the guy had for everyone of my questions was very helpful he was very professional and very educated on everything from the phones to the service and prices. Even knew where the dead spots were. He was kind enough to actually bring up a map of the area and surrounding areas also explained which areas had 5G and what areas had 4G he was very good at his job he got a five-star rating from me and I'm not even a US Cellular customer I just so happened to walk in there I have AT&T and after speaking with that gentleman I am definitely switching providers because AT&T straight lied to my face I can't even get service of my own house so AT&T isn't what they claim to be they may be the largest cell phone provider but that's only because they lie to people to get sales”
“The sales person was pleasant and helpful with getting my son a phone and added a line that fits my budget and it has more in this store then the one off Second Avenue. I give this store a 5 star.”
“My experience with Heather @ US Cellular at the Beckley Crossing was great! She helped me above and beyond what anyone was expected to do. As far as the phone selection goes and the activating of the new line of service was fast and easy.. However the part that took a good bit of the day was the porting of my number from AT&T. It wasn't her fault. It was the weekend and it takes a good bit depending on a couple things.. BUT the end result was great! I called her and let her know my number was ported over. As far as the coverage goes, it is SPECTACULAR! It is a GREAT alternative to AT&T. I will HIGHLY RECOMMEND THEM. THEY ROAM ON AT&T in Wyoming County, BUT THE PHONE SAID US CELLULAR WHILE I HAD SERVICE, so the coverage between areas and tower to tower was flawless. WILL DEFINITELY RECOMMEND TO FAMILY AND FRIENDS.”
Mobile Phones
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“It's pretty good service, I could probably build something better, but not my place not my field. Morty just uses his as his jack phone you know what I mean. But fix the service cause my 5g drops out and LTE ain't picking up with new phone so. I'm Rick Sanchez here saying go with t mobile, all right brrrp, hey where , where's my $ Shawn? Where f$#&_ is Shawn? Shawn !!!!”