Crossroads Chevrolet has been serving West Virginia since 2017 and has earned a strong reputation for quality customer service and vehicle care. Recognized as the Best 2019 Chevrolet Silverado Dealer in WV, the dealership offers the area's largest selection of new Chevrolet cars and trucks, along with access to over 600 pre-owned vehicles at sister locations. Customers appreciate the friendly and helpful staff, with salespeople like Traci and James being praised for their honesty, helpfulness, and professionalism. Many reviews highlight positive experiences with the sales team, including getting the right vehicle and favorable payment options. Crossroads Chevrolet is also known for exceptional service, including honoring warranty work even on vehicles not purchased directly from them. They go the extra mile by providing vehicle delivery and allowing customers to browse online or call for appointments. The dealership’s commitment to customer satisfaction is evident, with many returning for future purchases and repairs. Despite some concerns about interest rates, customers leave satisfied with their overall experience, highlighting the dealership’s dedication to quality service and a wide vehicle selection. Overall, Crossroads Chevrolet is a trusted choice for new and pre-owned vehicle needs in West Virginia.
Excellent customer service. Bridgett Baharloo, service advisor, was friendly, courteous, and a pleasure to deal with. Will definitely be taking my vehicle back to Crossroads Chevrolet for future service.
November 2025
Best experience here they were quick and efficient and helped me the whole way i will be coming back for-sure
November 2025
I am from out of state, traded in a 4x2, (a big NO NO in WV!), and had an amazing experience with Crossroads Chevrolet! I am sure I would not have gotten the same deal or treatment anywhere else! Special shout out to Logan!!
