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June 2023 by Donna M.
I put in an order for delivery around 430pm and selected the next available time which was 8-9 pm. At 840 I received a text saying sorry your ordered is delayed for 2 hours! The ordered contained nyquil and dayquil because I am sick but have to be at work in the morning. At 1015 I still had not heard anything about my order and since it contained medicine I would have to sign for it. I tried calling the store several times and nobody answered. So I went on the online order help chat line on walmart.com. The rep told me to chat back if I did not rec the order by 8pm! I replied it is already 1020 ! The rep then asked me to hold for a specialist. The so called specialist came on the chat and asked how they could help! I once again explained my situation. They asked for my name and address. They stated they could not find a driver and after a half hour they said they could not help I would have to call the store. I explained I had tried that first several times and nobody is answering. They provided me an 800 number and stated they could not help with online delivery even though it was the online order help chat line! I then called the 800 number and that rep said he could cancel the order but that my money will be held for 1-3 days! Worst experience ever. Most unprofessional. I am a walmartplus member needless to say I will not be renewing that membership. Unless you are a fan of a business holding your money hostage and not delivering the goods steer clear of the Walmart in Moundsville WV.
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November 2022 by Lisa W.
I had a presentation transferred from sams club to Walmart 4$ at sams 23$ at Walmart sams goes out of there way to give you the best price .I was very ill and 40 mine round trip to sams or 3 min to walmart .very uncaring
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August 2022 by cohen p.
didn't even have a charged wheelchair for a disabled 14 year old cancer patient. the workers are garbage, this place lucky the food is alright or i'd give it a 1 star.
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May 2022 by Chelsea B.
Great for a quick stop, was in and out in about 5 minutes total. The gas station employee was professional and courteous, and they have one of the cheapest gas prices in the east. I'm from Maine visiting West Virginia, went through 8 states and this is the place to fuel up.
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June 2021 by Papa C.
They treat their employees like s*** Fire them for not being able to make it due to weather.They also screw over their employees when it comes to family emergencies and death in the family.
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February 2021 by Little D.
Place is awesome....Read a couple of reviews that weren't kind....I hate flu shots...save the money don't get them, come down with it and go for a puking rally.....I understand what you're saying about the money it bugs me too, guy must have slipped up (it happens sometimes...maybe it can be rectified retroactively and you could remove the review, this is a small town) those guys stand there all day and look at a computer and count pills and deal with people, and I can't imagine everyone is happy when they pick up medication (I know through my own history I rarely was) they did let trucks park there again....I'm glad you won that one....I paid $14 to get a shower at a truck stop and hotels are really about $20 more...Anyway that's what I learned so far about trucking...As far as Walmart goes...people at the moundsville one are really nice, and I like the submarine sandwiches...a lot of bang for the buck when they're in stock! (I'd prefer Italian dressing and a Mayo packet to the red pepper goop that comes with it, occasionally the red pepper goop is nice (that might just be me).
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October 2020 by Teresa D.
This is got to be the absolute worst experience of my life picking up groceries! They were to be ready between 12 and 1 o'clock. My intentions was to pick up my groceries after church and go home and cook my family a nice Sunday dinner. I arrived at 12:08 with a message that my order was going to be delayed. Rather than drive all the way home and back I just told him I would wait. It is now almost 2 o'clock and I still have not received groceries. I call and speak to a manager who says he will get on it that was about 20 minutes ago. Still no groceries. I will never ever step foot in this Walmart again! With the holidays coming up Kroger is getting my business!
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April 2020 by Kelly H.
This walmart has without a doubt the worst auto department anywhere i would never let them touch your vehicle for anything I mean they screwed up tires so if they screw that up they could screw up anything i went in and had tires put on and it came back with all 4 sensors not working anymore they said just leave and they would reset themselves well guess what they didn't and they said they would take care of it they would call me to have me come back to fix it and we'll I went back twice on my own and now its been a month and a half and they still haven't fixed them and that wasn't the only problem my brand new tire went completely flat while I was driving on the highway 4 days later of course I didn't know it was going flat until it was too late and ruined my tire so when I went back I thought it would be taken care of no they admitted they didn't offer me.road hazard protection on the tire that went flat because I ordered my back 2 tires offline and they don't offer road hazard on Walmart dot com tires so they admitted they forgot to offer it for my 2 front tires I bought in store that were eligible for the warranty but said there wasn't anything they could do about it now then I asked them if it mattered that they knowingly ruined my tire sensors and they said no that doesn't matter so now I had to foot the bill for a brand new tire because my new tire bought from them only last 4 days and my sensors still don't work horrible
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October 2019 by Pam M.
Wow -- you have managed to surpass my lowest expectations. Hubby -- still an OTR truck driver (see previous review). Okay, so now he parks overnight across the street behind the Huddle House. You win, Big Blue. So as he is in your town at least 3 times a week (his OTR run goes right through Moundsville) I asked him to please stop in your store to get his flu shot. he has insurance with BC/BS. I thought, No problem, right? no cost? wrong. Your pharm rep, Eric Haney, said BC/BS does not cover the shot; cost is $40. huh. At no time did said Eric Haney tell my husband that a quick swipe on his phone would have brought up a coupon that would have lowered that price by $16 to $24. Was there a reason your employee couldn't have done that when it was discovered that, for whatever reason, your system says that our insurance didn't cover that shot; that a readily-accessible coupon was available that would have lowered the cost for a family just trying to get by? Thanks so much, Walmart. Again, always looking out for the little guy
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January 2019 by George C.
Loved this Walmart! We boondocked in the parking lot while RV'ing for the night. The drink selections are huge. They had things I've never seen. The store is layed out opposite of other Walmarts, but was very easy to navigate. Not very big, but had a lot of items, and made our overnight stay nice. There were 3 semi's and 2 RVs overnight. Good place to stay and very close to Lost World Cavern, which is a must see as well!