-
November 2023 by M.M Sisler
No one at the desk for a long period of time but that seems to be at all departments. But the service clerk was attentive and helpful once there.
-
August 2023 by Rachel Albright
I received a flat tire on Wednesday (8/2) and just barely made it to the shop after closing. I fully expected to be turned away but these gentlemen actively stayed after to help me out and put the tire on. They even helped me carry a shelf I picked up while waiting into the car. Service was absolutely above and beyond and I give them credit for that. They were super polite as well. 10/10 experience.
-
August 2023 by Nan Shaffer
I was there early for a 2pm appointment and spent 3.5 hours waiting to get 2 tires replaced. Only 2 chairs in the air conditioning, both occupied by men who never offered to let this 68 year old woman sit down for a bit. Not a pleasant experience, but the tires seem good.
-
April 2023 by Tammylinn Pauley
I got my oil changed. Customer service was very friendly, willingness to get me in and get me out quickly.
-
April 2023 by Carissa
it would be great to be able to call and someone actually answers the phone. Not sure how you are to make an appointment if you can’t speak with anyone.
-
February 2023 by Emma Waite
With an appointment it took 4 hours to change my tires after being told that it would only take 1. Go anywhere else but here, big waste of my time.Service: Tires
-
December 2022 by streamless boundary
4 1/2 hours to fix my flat tire. I think they are understaffed. Way more customers than they can handle. Very nice staff.
-
October 2022 by WV Almost Heaven (Montani Semper Liberi)
Friendly, conscientious & caring staff. Always a pleasure to work with staff in the Auto Care Center.
-
October 2022 by Emily Maguire
I went in for an oil change and tire rotation where Lori informed me I’d actually need 2 new front tires. She went out in the cold to check them before even taking my car back. Next, she answered all my questions and was super helpful to the employee learning alongside her. His name was Richie and he was incredibly sweet, intelligent and was eager to be there. His positive attitude was contagious. When the system asked me for my address, Richie went to ask me and Lori explained she doesn’t like to ask for addresses, & would rather have the guest type them in due to “creeps” which I appreciated SO much . She mentioned you never know who is listening! My car was finished quickly, and I loved tracking it in the app. There was another associate whose name I forgot, but she checked me out and was super kind and SO hard working.The service, mechanical side and personal side was perfect . I will be back :)P.s I went on a Sunday & it was packed. They ended up having to turn people away so get there early OR make an appointment !!!Services: Tires
-
September 2022 by Ray Linger
Good, flexible workers considering my tires were delayed that's not on them however???
-
August 2022 by Melissa Garber
The auto center in Walmart is pretty decent well just about every one. The one in Washington PA off Beau St. Exit I would not recommend getting anything done there. My Hyundai has aluminum wheels and we was headed to Kennywood and got a flat so we had to go here instead of our go to walmart in Star City WV. Well long story short they bent my rim so bad replacing our tire that I had to buy a entire set of stock wheels to avoid this happening again because the dealership wanted over $400 for a single matching aluminum wheel. Walmart refused to do anything about their employees reckless and careless work. Not that I wanted the man to lose his job, I'm sure it was not done on purpose but I feel Walmart should have at the very least replaced my wheel.
-
August 2022 by Matthew Waligorski
Prices are decent but 9 times out of 10 you will wait for at least 20 minutes anyone attends to you. Sometimes more
-
July 2022 by Elizabeth Shifflett
Always nice gets me the best deal they can and even faster then they say they will b yep this is where I LOVE to take me van
-
June 2022 by Terri Pletcher
Came here for an oil change and tire. Was told that they couldn't do it because the counter guy was only one there. I went back to my car decided I'd go back in and buy my tire and take it someplace else to get it on my car. Not even 4 minutes had past when I reentered Walmart and told the guy I'll just buy the tire by then someone came out from the garage and get this asked me what size I needed and where on my car I wanted it. I was told itd take about 15 minutes so I went to get a few things and when I received the message saying my car was ready I headed back there. So this is like 20 minutes total....when I get there I encounter a pretty long line people getting tires, oil changes ect...I mentioned to one of the other guys that came out from the garage that you all must've just gotten back from lunch. He said no they weren't busy 25 minutes ago znd they hadn't been doing anything and I told him what the front desk guy said and he said that I was lied to because that guy was as lazy as they come. I'll never waste my time there again getting anything done with my car.
-
June 2022 by Jonathan Lacey
Went to get tires told 1-1:30 hour before it would be done after 1:45 they came out and told me that 3 lugs were crossed so the could only change 3 tires if I wanted I told them just to change the two front after another 20 minutes they brought back the keys and said they didn’t change any of them I went home and all lug nuts came right off they are just a waste of time