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January 2024 by Kayla Bush
My mail is constantly delivered to the wrong address and no one picks up the phone.
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December 2023 by lauren marie
I moved into a new place and have been addressing things wrong so my packages have been returning to sender. A women working took time to help me out and stop the packages from being returned which was very sweet. If they were sent back I wouldn’t have gotten them in time for Christmas. I am very appreciative of her help, great experience when I go there.
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November 2023 by Quisquam Gnostic
Shipper from ebay brought package here to ship to me, and i guess the office has lost the item, now seller is out on his item, and i am out on my product
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September 2023 by Ashley
Went in to get my keys. They said they would call once the lock box was changed and keys were ready. 3 weeks( almost 4) later and no call. Also called 7-10 times and no one answered the phone.
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May 2023 by Hilary Clark
Came here to mail a package after having multiple bad experiences at the Star City post office. The service I received at this location was excellent! Fast and friendly, and they treated my package with care. It was like night and day. I'll be mailing all of my packages here from now on.
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April 2023 by Kristin Messenger
Giving the High Street post office 5 stars primarily because Ben is a rockstar and the kindest, most patient employee. He goes out of his way to be efficient and respectful, always apologizing for the wait, even though the last 5 times I have gone, my wait has been <5 minutes. I'm sure this public job is not the easiest, but he does it with a smile on his face. A++ for Ben!
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April 2023 by Kyle Grady
There's much faster and much friendlier post offices in town. I've seen morticians friendlier than the workers here.You'd have better luck and service with the location in Sabraton/Dellslow or Star City
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March 2023 by Laura Van Dyke
Great post office! The postal workers are kind and helpful.
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November 2022 by Desire White
These drivers are absolutely the worst. Every time I have an important package it is missing somehow. I pay and use prime so it will show up on time. My package is lost and nobody can answer the phone I have to wait 3 days for you to call back? Insane. Prime needs a different carrier
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October 2022 by Ali Darehzereshki
Maybe not directly related to this office, but this office is where my failed delivery package is planned to be left at... I was supposed to get an important package on Sunday 8/7/22 for which I stayed home all day. After a long wait, in my disappointment, I found a notice in the mailbox that delivery was "attempted" but unable because the item was "oversized". First, there was ZERO attempt from the delivery person to deliver the package (she/he only attempted to deliver the notice!), and second, there is NO REASON to put a size limit AT THE TIME OF DELIVERY. How can I get my package?? The office is closed on Sundays and the phone system is entirely virtual and essentially useless. Tried to schedule a "re-delivery" online but says "re-delivery is not an option for this location" (while my notice says I can reschedule delivery)!! Zero trust in this system and feel beyond frustrated.
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September 2022 by mike s
1.7 overall rating is pretty accurate. If my mailman has a package he simply drops it in my cement porch without even bending. Often, my mail is delivered well after dark…very unpredictable when it will come. Seldom have the same mail carrier 2 days in a row. When we had a regular mailman, he was the best. There is accountability when the carriers don’t change often.
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September 2022 by sean schrade
Don’t even bother going to or trying to call this place. This is the most useless trash waste of time USPS I’ve ever been to.
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August 2022 by Ali D
Maybe not directly related to this office, but this office is where my failed delivery package is planned to be left at... I was supposed to get an important package on Sunday 8/7/22 for which I stayed home all day. After a long wait, in my disappointment, I found a notice in the mailbox that delivery was "attempted" but unable because the item was "oversized". First, there was ZERO attempt from the delivery person to deliver the package (she/he only attempted to deliver the notice!), and second, there is NO REASON to put a size limit AT THE TIME OF DELIVERY. How can I get my package?? The office is closed on Sundays and the phone system is entirely virtual and essentially useless. Tried to schedule a "re-delivery" online but says "re-delivery is not an option for this location" (while my notice says I can reschedule delivery)!! Zero trust in this system and feel beyond frustrated.
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July 2022 by Lynet
Hours say open till 5pm mon-fri. I arrived at 4:20 and they were closed.Hours scra5ched off of door.very unprofessional.
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January 2022 by Brandie M.
I guess they just didn't feel like getting out of the mail truck. Any other time they park at end of driveway and walk up to the porch with packages (they never pull in because it's hard to back out.) They must have a new thing where they don't exit the truck on cold days and instead they just lie and say the driveway or porch was unaccessible instead funny , FedEx made their delivery here yesterday with no problems. Wish it would allow me to share a photo of our absolutely clear driveway and porch!
