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August 2024 by Adam Blair
The guy that helps with Amazon returns in the wheel chair is super friendly - fast and simply amazing!!!!!!
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August 2024 by Wendy Dugas
Jerrik was super helpful and pleasant to work with.
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August 2024 by stephanie fridley
I was at store 1421 on Patteson Dr. in Morgantown wv. It has been busy every time I have been there this week. All the employees were very polite and efficient. I was so stressed out and not sure how to download and print my labels. Jerrick was very helpful and calmly explained how to get everything done quick and correctly. I was very pleased with the staff here at The UPS!
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August 2024 by Devin Lemasters
Corey is the awesome and provides great service!
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August 2024 by Tiffany Cole
This store always helps me with packages and anything else I need. Jerrik helped me on my most recent visit and was great!
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August 2024 by Adriane Perry
Corey Adams was very helpful, patient and kind. Steller customer service!
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August 2024 by melissa marks
I had the best customer service by Corey at the store. He was so helpful and courteous. Thanks for all the help!!!!
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August 2024 by Lindsay Cain
I have been coming to this UPS location for years. The staff is always wonderful! Jerrik assisted me with multiple items today. He was very resourceful and helpful!!
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August 2024 by Austin Merrell
Corey is the man!
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August 2024 by Julia M
Went in to drop off 2 amazon returns. Jerrick was so kind and friendly and took care of me right away it was all so easy!!
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August 2024 by Samantha Boling
Really appreciate the Amazon kiosk and how much easier it is for the returns as opposed to standing in line waiting just to drop the items off. Corey is always super friendly.
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August 2024 by hailey tinnel
I always go to this UPS for any packages I need to send. Jerrik is always very helpful and polite.
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August 2024 by Joyce Miner
The employees are always very helpful and efficient. Jerrik helped me during my most recent visit and he was very attentive and had great customer service!
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August 2024 by Jennifer Boyles
I've had a box at this location for over 10 years, and I've never had a problem until the former owners retired and sold the business last fall (2023). In the last 6 months, I have had 5 packages misplaced and not given to me and one was M.I.A. for over a week. The only reason I knew it was delivered is b/c my friend had the USPS delivery confirmation. Recently, they no longer put slips in your box for delivered packages, so if you don't keep emails from the companies you order from, you'll never know 1. if the package has arrived or 2. if you're missing a package. This week, a friend mailed a wedding gift to me. Thankfully they knew when it arrived because when I collected my mail and packages, that package wasn't given to me and I had to go back another day to get it. In addition, I have been given another persons package by mistake and didn't know until I opened it (someone had placed a sticker with my box number on that package, which is how I was mistakenly given the package). It's just extremely frustrating when you pay for a service you yourself have to triple check everything because the business' employees aren't detailed enough to do their job. Maybe it's the high turnover of employees or the fact that this location is under staffed? I don't know but if you can, take your business elsewhere.
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August 2024 by Cassandra Angelozzi
Jerrik was super helpful making the whole transaction very smooth !
