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April 2024 by rob FUNK
I was turning on to a street and got flipped off for only giving the guy 50 feet of my lane to make a right turn. Hire some guys that can drive and aren't angry at the world. Pathetic.
Update. Mgr called me back after I complained and said his trucks aren't out.. if you see a rogue flatbed with summers towing on the side call Mike and let him know so he can get to the bottom of it.
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February 2024 by Ray Propps
If you are going to have a break down and you are in the Morgantown area then Summers Towing is the one to call. Hope you get PJ because he was so committed to service I thought he was owned the company. He called me to tell me he was in route, and he got there in less than 10 minutes. When he arrived he went right to work after changing the tire he was willing to take to the shop and let me pick it up later. When I went to pull out. We realized that my tie ride was bent. He hooked up to my van then took me to Enterprise on high ground and they had a van waiting on me. PJ helped me transfer my cargo and I was on my way. They put two tires on my van at a reasonable price and fixed the the tie rod and did an alignment on it. The most impressive thing was when I was on my way home PJ called me to make sure I was happy with everything. Now that is customer service.
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February 2024 by Michael Barchett
They towed the only one out of a long line of cars in the same area, then when we called to ask if they had it and why it was towed, they at first told us they didn’t have it, and once they admitted they did have it, the girl who answered the call was very rude.
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February 2024 by Jeremy Sands
This towing company is located in Morgantown WV. The company preys on college kids. They illegally overcharge the students knowing that the majority of them are not going to dispute the illegal charges.
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December 2023 by Ashley Waltonbaugh
DO NOT GET YOUR CAR TOWED FROM THIS COMPANY. They not only DENTED my car but caused a mechanical issue where my car makes a noise when turning it to the right. Pictured is the huge dent in my car. After calling to see if we could negotiate something (after mechanic and body shop estimates) We have been told BY THE OWNER whose name won’t be mentioned that they “have been doing this for 7 years” claiming that they don’t mess up. Don’t give them any of your business is my suggestion. I’d much rather hand push my car on my hands and knees then go through Summers.
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November 2023 by Taylor
I've been using Summers for a few years now for Inspection and tire services. Employees are always friendly with good and quick service.
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November 2023 by Rochelle G.
I would give 0 stars if it were an option. Shady practices to say the least. We were overcharged for a tow. Don't ask questions about their practices, they will just become belligerent and tell you that don't have to show you a thing. Company insists on only cash. Cash only? Sounds like a red flag to me. Claims online they are open 24 hours but will then charge you for after hours assistance. Operates as a "cars for ransom" service.
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November 2023 by Silver TR
I've been using Summers for a few years now for Inspection and tire services. Employees are always friendly with good and quick service.
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October 2023 by Tam
“We Arrived in Morgantown this April after traveling 2,000 miles from West Texas. After an overnight stay in Amarillo, we drove our car back onto the truck carrier, but the rear wheel kicked the right loading ramp out and pitched it about twenty feet behind us. Our car was resting on the right rear axle and half-off the carrier. We made a call at 6:00am on a Sunday morning and within a short time a man arrived who was also from of all places Morgantown! Within half an hour he had removed and driven our car back on the attached ramp and then secured the week ramp with a strap. We continued to our new home and after off-loading our car and parked it in the garage; and the next morning I noticed that we had were leaking both oil and anti-freeze. I drove our 94 Ford Explorer into town to fill her with gas and she really sputtered on the hills. We emailed summers towing and made arrangements for them to pick up our car with their flatbed {rollback} Truck and take it to their repair center. The Mechanics called me with their assessment {nothing major} and replaced the spark plugs and two leaky hoses, changed the oil and filters and returned her on the flatbed to our front door. Since our Betsy is 30 years old, we are very finicky about how she is serviced….some say that in life everyone needs a good doctor and a good mechanic; and we were most lucky to find a shop that was honest in their estimates, knew what they were doing and exercised the precision of a skilled surgeon when working on our car. Thank you once again to everyone at Summers Towing and Repair!” Very respectful and nice people.Services: General repairs & maintenance
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September 2023 by Bob Jones
Great tow company and auto repair shop.
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September 2023 by nicholas.m.tucker
Terrible service.
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August 2023 by Morgan Robinson
I locked my keys in my car because my fob died. I called Summers and they got to me in less than 30 minutes. The man I talked to on the phone and Brian, the driver, were very kind and patient. They made me feel comfortable in such an embarrassing situation! Thank you!Side note: I called another towing company and waited over an hour...no response- and they are located three minutes from my residence! They wanted more money than Summers to unlock my car.
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August 2023 by Aaron T
See the bad reviews for this place and I had nothing but positives. Had my car break a ball joint at 230-3am in the morning and pj was there within 20-30 mins of the call. Upmost respect for him. I expected the tow to be very high but it was under $250.00. He gave me a ride home as well. No hassle getting my car out this morning didn’t have to pay storage fees since it was there for a day and a half due to it being the weekend and the office being closed. I will most certainly use them again if I ever need a tow again. The driver was great and sympathetic knew his stuff. The office manager was respectful and very fast at getting me out of the door. The negative energy I see here on the other reviews are people who illegally park. The drivers have a job it’s called getting illegally parked cars off lots and stranded motorists to safety
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August 2023 by Sangeetha P.
Our car had an oil leak and started smoking outside about 2 hours outside of Amarillo. Some kind officers came to check on us and called Summer Towing to get us out. Jeff was helpful and profesional.
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June 2023 by Sydney Pfaff
We had a flat tire on our Uhaul trailer and Uhaul selected Summers to assist us. They made it to us in less than an hour, updated us on their whereabouts on the drive over, and gave us professional, quick, and friendly service to get us back on the road. We are so grateful for their help!
