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September 2023 by DONNA BORN
Love Tracy and Henry… Love the atmosphere and cleanliness of the whole place!!They do an amazing job on my Pedicure and ManicureSo thankful my Friend Ellen took me there ?
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August 2023 by Catherine Bandak
Tracy & Henry are lovely!! They have late hours and took me in right away. They did my mani & pedi at the same time and my dip nails turned out wonderful!! I loved the color & style. 10/10 would recommend. & the pedi felt great!
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July 2023 by Elizabeth Fisher
Had a very strange experience at this salon.I hope yours is better!Walked into a salon for a pedicure. Salon had no air flow and fumes “punched” me in the face. Because they had 4 fans that were not running, I asked if they could turn on a fan to get some airflow. She immediately opened the front door but did not turn on a fan. (Which was fine, I guess) then proceeded to fill my foot tub with cold water and said “no hot water because you are hot.” There were only two other customers and it was extremely awkward. I then just said “Nevermind” and put my shoes on and walked out. She could have cared less.No wonder they don’t get much business!I get a pedicure to relax and treat myself. I also expect a comfortable environment with nice customer service.
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July 2023 by Dezi Melemai
This was the most uncomfortable nail salon experience I have ever had. They were blatantly rude and the other nail tech tried speculating about my weight with another customer, she guessed correctly so props to her I guess? Can’t even make this up. $38 for a gel mani but every single nail has polish sticking to the tip of my finger like it’s super glued. Never again!I also forgot to mention that I am almost certain the man doing my nails tried to read my palm - it was truly the most bizarre experience.Service: Gel manicures
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July 2023 by michele mattern
These are the only people I trust with mine, my mother’s or my daughter’s nails. Tracy and Henry are the absolute best!!!Services: Foot massages
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May 2023 by Ann Hunt
Tracy is wonderful and so kind. She does an excellent job. I never leave disappointed. They always have time to get me in. They work so hard and non stop.Services: Manicure
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February 2023 by Rebecca
I was asked no less then 4 times about a gel manicure, which I did not want. My manicurist did nothing to my cut and shape my nails, I had to ask for attention to my cuticles, and the shiny buff for which I asked was halfway at best. She ridiculed my dry skin and was rude about the fact that I 'clearly don't get manicures often.' She then had the audacity to comment that she hadn't seen me there before, and I should start coming to her. The only reason I give 2 stars is the pedicure - the gentleman who gave the pedicure was polite and did a good job at removing callouses.Services: Gel manicures
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January 2023 by Christy J.
I've been to this place several times. Sometimes i get someone good, most of the time I don't. Unfortunately, this most recent time was my last straw. My pedicure was the 2nd worst I've ever had, and I paid for the VIP pedi. The guy who looked like he couldn't have been more than 16 yo was just lazy. When i asked for a base color with glitter, he said, "we don't have that", he never gave me a callous treatment, which is the whole reason I went, a feather could have massaged me better and when he got polish on top of my toe he used a nail buffer on my skin! I got a different guy for my mani and dip, and that wasn't any better! He trimmed my cuticles, but that was it. When he applied my tips, they were not uniform in length. He put so many layers of dip powder on that I have no idea how the next person is going to get it all off, and they look fat and unnatural. He did not file the underside, so they snagged on my clothes, and I had to file them when I got home. Lastly, he never asked me to wash my hands, so when he applied lotion, it was grainy mixed in with the powder on me. He didn't even attempt to rub the lotion in, he just ran over my arms once or twice and wiped it off with a towel. I was so angry I paid and left. I am an excellent tipper, even when they aren't that great, but I left and gave them nothing. I will not be going back.
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October 2022 by Tiffany Weaver
Love this place, Tracy and Henry are awesome! The atmosphere is always friendly! They go above and beyond for their costumers coming in early staying over late! Won’t go anywhere else!! ❤️Services: Exfoliation
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September 2022 by marisa hess
This was the worst experience I’ve ever had. I asked for dip nails and a basic gel pedicure with a white tip. My nails look so bad uneven and lumpy my fingers are stained the color red. When I got my bill I asked how much the services were because they charged me 103$. He said my nails were 50 and my pedicure was more because of the white French. So basically my nails were 50 and my toes 53? Makes no sense when a basic pedicure says 35$ on their sign. I don’t mind paying for quality but now I have to go else where and fix what has been done with my nails. I don’t even think they used true dip because of how heavy and thick my nails are. Very disappointed. Wish I could share a photo on here!Services: Pedicure
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August 2022 by Christine Rochester
The absolute best place for nails. I've been following these two for years and no one is as good as they are.. Love love love them. So glad I found them after moving back to WV. Highly recommend ?
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August 2022 by Suzanne L.
I went to Q Nails yesterday and was so disappointed... I only got a normal pedicure and manicure (no acrylics or dips). The girl doing the service could not speak ANY English. She did not clean all blue nail polish off my toes and painted over them. I tried to address this and she didn't understand even when I showed her. She missed painting them in places so you could see the blue on sides and top. The polish had to be thinned out twice to apply to fingernails, even that didn't help. My nails looked worse then when I did them myself. I had to show her missed places and she didn't understand that either but proceeded to apply the nail polish haphazardly anyway. I am very disappointed but I was told their quality of work was not good. I DO NOT recommend them at all. I wish I could get a refund of the $65 I spent but I was so upset I walked out. I am particular yes, but this was substandard...I'm surprised she passed the licensing test.
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July 2022 by Jessica Palmer
They only ever have 2 people working. Not acknowledged or told how long the wait would be. No air conditioning on so it was muggy and hot. Do not recommend. After waiting 30 minutes, got up and left. They do a fine job when getting my nails done in the past, but if you want to be treating with an ounce of good customer service I’d go somewhere else.
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June 2022 by Crystal Ennis
I have been going to Q nails for almost 6 years and have never had a problem. Tracy and Henry are the best. I always get the best service. I would highly recommend them. Great family run business.
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June 2022 by Charlotte Jenkins
Love this place. My nails last up to 7 weeks. Always fit my friend and I into their busy schedule. Very affordable also
