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November 2020 by Luke C.
Had an appointment, sat in my car for an hour and a half after checking in before I was spoken to again. When making my appointment in the morning, operator was extremely rude telling me to speak faster and clearer as to not waste her time. Med express is great if you have an emergency or don't have a primary care physician, but I will never be going back to this location.
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August 2020 by Kelly C.
For the 10 minutes I was actually with the "doctor", he didn't listen to me tell him the med I've been prescribed for ear infections previously, Keflex, and gave me a prescription for,something with 1out of 5 bars, ( Google search, most prescribed for ear infections). 2 days after starting his med my other ear became infected. Now I can't hear anything. Maybe 10% of normal. Nothing for the excruciating pain that goes with ear infections. 60 years old,and I know my body. Poor service.
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May 2020 by Brandie Wilder Miles
If YOU NEED CHECKED FOR COVID19 And you are uninsured CALL THE HEALTH DEPARTMENT. They will give you numbers to call for FREE to be triaged for testing . Unlike MedExpress whom is charging a minimum up front of $129 just to check you via virtual appointment and decide if you NEED tested or not. I've always loved MedExpress, they have always provided excellent care. I'm Very disappointed with how they're handling this.
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April 2020 by Meghan Hartwell
Love going here for special occasions with my husband!
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December 2019 by Jennifer Barber
We were visiting family in Morgantown from GA when my son sliced his knee open and needed stitches. The staff was super friendly, knowledgeable, and accommodating. The wait time was minimal. Excellent care was provided! Would 100% recommend. Thank you MedExpress!
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July 2019 by Meghan O'Connor
Love going here for special occasions with my husband!
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March 2019 by Kelli Ash
I've been there three times, and the facility is very clean, and the staff is super friendly!!! I love the fact that I'm in and out quickly.
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November 2018 by Melanie Ward
I've been here several times and everyone is very nice and professional. This morning I received a courtesy call to see how I was feeling. When I told them I still wasn't feeling good they had the doctor call me. I love that service they give. Thank you Med Express for caring. I totally recommend!!
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July 2018 by Titus S.
Came Here To Get An Updated DOT Certificate. This Is The first Time I've Done So Via An Urgent Care Venue, Where I Left Without Feeling Judged Or Offended. The Staff At This Location Was Highly Professional!!!
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September 2016 by Eric S.
This place is horrible. Waited over an hour in an empty waiting room. Front desk ladies laughed and gossiped for 45 minutes. One guy came in after me and they took him back before me. Horrible.
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October 2015 by Cat C.
I was surprised to be charged nearly $300 for less than 5 minutes of doctor time and a quick strep test and mailed off strep test (both negative). Then the exit papers didn't even mention the chief symptom concern I had that brought me there in the first place. I had a bad experience there years ago with one of my children, but the other urgent care option in town was not open when I wanted to get seen so I decided to give this place a second chance. There will not likely be a third unless I have a specific prescription need for something I have already diagnosed myself. The second star is because I got seen pretty quickly and they were open.
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February 2015 by Stanley W.
I have had multiple experiences with MedExpress, all of which have been good. Clean facilities with pleasant staff. All 3 visits I was in and out within an hour without an appointment. I definitely recommend MedExpress over other urgent care facilities in Morgantown.
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January 2015 by Adrienne M.
I went to this place years ago while I was in college. I had visited the ER and stayed overnight due to some complications from my gallbladder. Long story short, my ER doctor told me to go here for follow up if I needed anything, so I did. I had to bring in a sample before I went and when I handed it to the nurse before I went into the examination room, I heard her cackling with the front desk secretaries and the staff doctor there at the time, commenting on how disgusting I was. I was horribly ill and at the lowest of my lows. Not only was that beyond unnecessary, it was catty, unprofessional and downright appalling. No need to go into further detail. I would have called to report them but I was too sick to care at the time. Careful with this place.
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July 2008 by JointForce R.
Best urgent care clinic in North Central WV. The clinic is easy to find (right off the Interstate), clean and spacious inside, and decorated more like a specialist office instead of an emergency room. Great customer service and friendly doctors. Open almost all day and they do not take appointments. The wait can feel a little long but it is really short compared to the emergency room. The clinic offers most of the typical doctor's office services but also covers more extensive things like x-rays.