-
January 2024 by Thomas McClure
An old favorite that's COMING BACK STRONG! I can find proper men's clothes, the wife can find great fashion, and discounts keep it affordable for most.Great shopping experience, be patient and look carefully. It takes time, which is part of the fun ?
-
December 2023 by MH WW
Good store. It is so stocked it's somewhat overwhelming but a good store.
-
December 2023 by J S
Store was stocked, clean, and organized. Mina seems to be such a hard worker! She was efficient and kind. She kept a conversation while checking us out and was very good at communication!
-
November 2023 by Willy Buckle (Willy B)
I had to find a suit for a surprise interview the next day. I traveled all over morgantown and couldn't find anything in my size (52 Long) anywhere for less than about $650. This store actually had a pretty wide selection and at waaaaay better prices. Yeah, they're a little cheaper made but they got the job done.One star drop for only having one changing room that we could find on the entire men's side of the store.
-
October 2023 by Steve F.
JCPenny has a great selection of clothing for both men and women! It is my go to store for getting professional attire for work. They often have great sales going on.
-
October 2023 by Chris Nicholas
Yo J.C. This is the only place us Motown ppl Got to shop. Place needs an update. Lights, carpet, a/c. And for the love of God… a new men’s toilet seat! ? ✌?
-
September 2023 by Becky Perkins
Worst JCPenney I've ever been to. It's small, dark, and overwhelming cramped. Selection and sizing is limited. The layout of the store doesn't make sense. There weren't any employees working the floor. Only one register was open. I will say the lady working the point of sale was friendly and pleasant.
-
August 2023 by Matthew Reynolds
Used to be better, they closed the door leading into the mall and passing through and seeing something I liked was 100% of my purchases there.
-
July 2023 by Tami J
Has the store never heard of Air Conditioning? I swear it was 80° in there yesterday. And the poor employees have to work in it. It’s sad. They have some sales going on which is nice but I think they should get on that AC. I feel bad for the employees.
-
July 2023 by Karen Hunter
It is nearly as hot in Pennys as it is outside. TURN on the forsaken air conditioning!!!!! I was slick with sweat just trying on a bra!! RIDICULOUS! You’re staff should be getting hazard pay today!!!!!!!
-
July 2023 by Kris HOLMES
Every time I go into this store it is so HOT! I see another reviewer mentioned this nine months ago! I visited two days ago, and it was excessively hot. A salesperson told me she thought it was about 85 degrees and she was struggling. Another had brought a personal fan but was still dripping sweat. As I walked through the store, which had very few customers, I overheard a man tell his wife he had to go outside to wait while she shopped because it was just too warm inside. There are hundreds of unnecessary lights on inside contributing to the heat, too. Someone is going to have a heart attack. I called customer service to file a complaint. They said someone from corporate would call me back in 24 hours, but no one did.
-
July 2023 by DIANA PRESTON
Always helpful folks in the returns. Like the online shopping. No assist in jewelry and throughout the store.
-
May 2023 by Jonathan Kline
This is the last of the major clothing stores in the mall. They have a great selection for the whole family. I like that they have a variety of sales events but also have finer clothing. The men’s suit section has a wide variety of styles. They do have a salon. There are public restrooms as well. Lots of parking.
-
May 2023 by Bryanna Coddington
I love jcpennnys. But my most recent experience wasn't the best. A lady left a jacket in the fitting room I walked in, so I took the jacket which contained keys and a card of some sort (I didn't open it, I just felt it inside the pocket) to the cashier and told her it was hanging in the fitting room. While I ran this jacket out, I left 2 boxes of shoes I was going to purchase and a child's dress suit on a chair in the fitting room area. My daughter and I were only trying on 2 dresses, so I didn't think I needed to take items I wasn't trying on into the fitting room with us. While returning the jacket, the 2 boxes of shoes, child's tux, and my daughters outside jacket that she was wearing were picked up and taken to an unknown location. Then, when I asked about the items that were picked up, I was informed that with the store closing in 10 mins, we weren't able to find them at that time. I needed the shoes and tux for an Easter event and it was a last minute shopping trip. I live an hour away and didn't have time to run back for the shoes or personal items we came with. But nice store, good sales, and if you're not bad with a credit card, I was approved for a $5000 credit limit. Without sales or discount codes, some things are very over priced
-
May 2023 by sierra worden
I found everything I needed, and inside the store everything was easy to locate.