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November 2023 by Juliane Babyak
My first experience having my daughters car serviced at Freedom Kia was seamless. The servicing advisor was super friendly, and i was in and out of there for 2 items being serviced in a little over an hour. Follow up call was prompt, within the hour of leaving the dealership. The next steps were identified quickly and learned that the work needing done will be covered under warranty. Great service all the way around.
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November 2023 by M. Barnes
My husband and I went to all of the Kia dealerships in our area of Northern Virginia. All of them charged market adjustment fees from $3,000-$5,000 over MSRP! When we reached out to Freedom Kia we were ecstatic that they did not charge over MSRP. Chris I. Worked with us over the phone to secure the perfect vehicle for our family. He was phenomenal! He answered our questions promptly and he never pressured us in any way to buy a vehicle from Freedom. The process was so streamlined and simple, we were able to complete all initial paperwork online and then just had to sign the official documents when we arrived to take possession of our new car. I would highly recommend that anyone looking for a new Kia look into working with the awesome staff at Freedom.
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November 2023 by Tia Lanza
I just bought a car here the other day, it was a great experience all around. I had come in on a few different occasions looking for a new vehicle and every time I didn't feel like a bother wanting to look at several cars or driving them all. I personally dealt with Fry Joe and Chris and they were all amazing. Fry and Joe went above and beyond to find me something I actually liked and within my price range. Buying a car is an annoying process but they mad it easy and enjoyable as they're all likeable people and easy to get along with
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November 2023 by Brittany Stone
My son and I visited this dealership yesterday looking for a car for him. We were aware his trade wasn't a high value trade but knew it was worth something. They offered him 500.00 for his car and couldn't understand why we were offended. The finance manager had a chip on his shoulder and acted like he was doing us a favor. We went to Hyundai who gave us $3000 for the car and will never go back to Kia. Avoid this dealership--they just want to low ball young kids who don't always know better... shame on them for this.**editing because I was unable to respond to their reply.. the car was a 2014 that is driven daily..they act like it was towed in on a flatbed and we expected 10k for it... I don't consider 130k high mileage for a 2014 and it didn't have an inspection sticker because the windshield was recently replaced. Clearly the car was worth more than $500 or we wouldn't have gotten so much from another dealership.
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October 2023 by Robin M.
My son bought a Kia Sportage from this dealership. The check engine light came on the 2 days after his purchase. Took it to the dealership and they have had for over a week now. They had to order injectors (which I believe) are being delivered by pony express! I am not surprised that I did not see any customers at this dealership. I would never buy a car from them because their service department sucks. The service manager does not seem to know what the hell she is doing!
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October 2023 by Jamie Smith
Our car buying experience was fantastic!Ephriam (FRY) was extremely friendly and personable. He was knowledgeable and not pushy at all. He was earnest in his follow up and it rang so true to his nature. Joe the GM and Harry the finance guy wrapped up a team that made it feel like buying a car from family ! Living in NY And knowing my daughter can contact this team with any issues is very reassuring.
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October 2023 by whatdoidonext
I brought my car in on a Friday at 11:00 for scheduled maintenance. While I was checking it in, I asked the service advisor if I could make an appointment for the anti-theft software upgrade. He said that they could do it that day which surprised me and made me happy. While waiting on my car, the advisor came around and let me know that my inspection had expired but that they could take care of that as well.The appointment ran a little longer than expected and when the service advisor came around with my paperwork he apologized SEVERAL times. I told him that considering I brought my car in at 11 on a Friday which is near lunch time on a busy day and the fact that they were able to take care of the software as well as do an inspection ( might have had to wait for a lift to open up) I didn't mind. They went over and above. Additionally, since I had purchased my car there, the inspection was free. The issue I brought my car in for was resolved and the software upgrade was free since it was a recall. Ya gotta like that!
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September 2023 by Amber Player
Working with this dealership has been amazing. They have been super helpful and made the entire car buying process a joy. No hassle, no stress. Highly recommended
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September 2023 by Branda Mcgalla
Allen at Freedom Kia helped me get what I wanted and didn’t push into anything I was uncomfortable with. The wait was the hardest part of this purchase as Tellurides are selling as they come on the lot and most times before they arrive! Allen took time to go over every feature with me in the car before I left and advised us to contact him if we need anything!Hoping the service dept in coming years is just as amazing.Chris is finance was helpful in explaining what adds on there were and seeing that we got what we wanted put in place as far as service/warranties.Will be back to see Allen again when we decide to trade up for newer in a couple years!
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September 2023 by Dale Dzielski
Truly Freedom. Freedom from hassle salesmen, from price gouging, and just plain cruel treatment of customers. Freedom KIA has the best salesman, Cody, and sales manager, finance manager, and service staff. We just drove our #2 ranked by car and driver in KIA Carnaval home and feel as if we are a part of their family now. That is how they make you feel. You have missed the best opportunity to get a great vehicle at the best price and at a dealer that you know will take care of you. We have always been a Honda family but in a short few weeks, Freedom KIA won over my wife and I. Thanks !
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September 2023 by Kayli Matala
I love Freedom Kia! From the day I bought my car there everything has been such a great experience! I won’t lease a car anywhere else now! PS - special thanks to Angela in the Service dept! She makes the service experience great! :)
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August 2023 by christine shimrock
I purchased my car at Kia in 2014 and have serviced it with them ever since. I have always appreciated the auto service and customer service. This week Josiah was excellent at keeping me informed of our trouble shooting plans.and Jake provided transportation needed and good conversation. The service technician there has been there over 20 years with an excellent record. They’ve all been wonderful.
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August 2023 by Ora Leonian
This was not our first time purchasing a vehicle from Freedom Kia. The whole car buying experience was seamless! The staff are amazing! They are kind knowledgeable, and very helpful! We will continue to be loyal customers!
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July 2023 by Jim Spillar
Excellent experience!! They had a pre owned Dodge Durango that was flawless with low miles and almost identical to our previous one. Chris was very accommodating being we traveled from PA to make the deal happen. Definitely worth the drive to them!!
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July 2023 by Angie
Many thanks to Tyler Bramble and the team at Freedom Kia for their assistance with the purchase of my new 2024 Kia Telluride! They helped me determine the best model for me, submitted the order, and provided timely updates throughout the process. I highly recommend them to anyone looking for a new vehicle.
