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November 2023 by Nathan
We’ve rented units at this site for 2 years and had no issues. Mini Mall recently purchased it from Rhino. Our gate code which has worked for 2 years stopped working. We were enrolled in auto pay with Rhino and now Mini Mall is charging late fees when we were sent emails that auto pay would transfer. Do Not rent a unit at this site. No one answers the phones and no issues are ever resolved. We are leaving this site to store with a local business.
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October 2023 by Carlos
I rented a unit 2 days ago. I've been trying to access it, but my code does not work, and nobody answers the phone whenever I call.
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October 2022 by Lauren Hutzell
Don't rent from this place. The old ownership was great, but this new group is garbage.
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October 2022 by Kayden J.
I needed a storage unit for a few months while I was deployed, and this was a fantastic storage unit experience. I was able to claim and pay for a storage unit online without having to go to the office. And I was able to sign the rental contract and receive the gate code digitally as well. The hours were 24/7 so I was able to drop off/pickup my things according to my availablity. There were also fixed cameras which made me feel confident in the security of my belongings being stored here. The price was absolutely fair for the value I was presented with the overall storage unit and secure location.
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May 2022 by Donald Beveridge
Paid two weeks in advanceThe day beforeI was to move my stuff in the unitThey finally called me and told me that they rented it to somebody else and no More units
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April 2022 by Carol Brautigam
I currently have a climate controlled unit at this facility. The facility is safe, secure and always has a nice even temperature. Shania, in management, has always been knowledgeable,kind and helpful if I’ve had ANY questions in regards to my unit or billing. I highly recommend this company and their well trained staff!
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December 2021 by Beth Lowther
Shania is awesome!!!!! She kept in touch with me to let me know when the climate control unit became available for me.
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September 2021 by Ed Luzadder
Outstanding storage facility in Morgantown, WV! The facilities are located within a locked and secure site. I have items in climate controlled storage, and those items are safe from the elements. The outside storage is also designed to keep your belonging dry and safe.
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July 2021 by Jeff Martin
Nice storage facility with good management
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June 2021 by Edward Luzadder
Outstanding storage facility in Morgantown, WV! The facilities are located within a locked and secure site. I have items in climate controlled storage, and those items are safe from the elements. The outside storage is also designed to keep your belonging dry and safe.
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February 2020 by M Johansen
I have had storage units at two other places in Morgantown over the years and this one is better in every way. I rented a 10x15 unit last night after- hours and the automated kiosk worked as it should. Got my code and access to a unit immediately. Unit was clean, odor free, and easy to access. The manager was available via text and was very helpful unlike other unit managers in Morgantown. You can't go wrong here.
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July 2019 by Katasha L
Clean property. No current complaints. Manager was very helpful when I couldn't find my access code.
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March 2018 by Cheryl Hall
Great climate controlled storage. The prices are reasonable and the people are very nice to deal with. Your things are safe here.
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November 2017 by Pete Knapp
Easy online setup/payment!
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October 2017 by Terri Robinette
Clean, safe, climate controlled storage - we rented several spaces here when we moved. It is the best storage facility in Morgantown.
