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November 2023 by Nairrita Majumder
Went there with a small scratch repair.They quoted me for 4500$ !!!! That's crazy. They recommended to change my whole car door for one small scratch and the whole car fender! They would try to rip you off if you have a low deductible collision insurance. I'm glad I decided to not go with them because I got the same thing fixed for 800$ by another body shop (the preferred auto body shop by my insurance, with a very long wait line but definitely worth it) that my insurance covered.Service: Body & Trim
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October 2023 by Melissa Lewis
Jim was very nice. They did the work in a reasonable amount of time and for a fair price. There was something they couldn't fix but he went out of his way to try to find someone to refer us to, who could fix it.
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July 2023 by Nairrita M.
Went there to get a quotation for scratch repair. Quoted me 4500$. Wanted to replace the whole fender for a simple scratch. I walked out of the place and got the job done for 1000$ at a different body shop. May be he does the job well but definitely rips off people. Will not recommend.
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June 2023 by Caleb Wooldridge
As a client who recently experienced a car accident caused by an at-fault driver, I cannot speak highly enough of Donnies Auto Body Shop. Their unwavering support and outstanding service throughout the entire claims process were truly remarkable.From the moment I arrived at Donnies, I knew I was in good hands. The team at the shop not only demonstrated their expertise in auto body repairs but also their commitment to providing exceptional customer service. They understood the frustration I felt when the at-fault driver's insurance company insisted I go to one of their partner shops in Morgantown, WV. However, Donnies went above and beyond to navigate this situation on my behalf.The real challenge began when the at-fault driver's insurance company attempted to downplay the extent of the damage to my car. For three long months, they refused to send a field adjuster to inspect the vehicle, causing unnecessary delays and mounting frustration. However, Donnies stood firm in their assessment of the damage, advocating for the true extent of the repairs required.Donnies maintained transparent and consistent communication with me throughout the entire process. They patiently explained the situation, providing me with a clear understanding of my options and the best course of action. When it became evident that the at-fault driver's insurance company was dragging their feet, Donnies supported me in involving my own insurance company.The difference was striking. Within a mere three days of my insurance company taking over the claim, they sent a field adjuster to Donnies Auto Body Shop. This adjuster verified the accuracy of Donnies' initial assessment, acknowledging the full extent of the damage and deeming my vehicle a total loss. Donnies' steadfastness in providing honest evaluations played a vital role in achieving a fair resolution.What truly sets Donnies apart is their remarkable expertise, exceptional customer service, and thoroughness. Despite the challenges and delays caused by the at-fault driver's insurance company, they never wavered in their commitment to advocating for my best interests. They skillfully handled the communication between insurance companies, sparing me from unnecessary stress and headaches.I am incredibly grateful for the exceptional service I received at Donnies Auto Body Shop. Their expertise, transparency, and tireless efforts helped turn a frustrating situation into a manageable process. If you find yourself in need of auto body repairs after an accident, I wholeheartedly recommend Donnies for their outstanding service, dedication, and genuine commitment to their clients.Big thank you to Clark, Josh, Tommy, and the entire team at Donnies!Services: Auto body & trim repair
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June 2023 by Stephen Pendley
I got some body work done on my car here. As the other comments/reviews say, the communication and customer service was excellent.
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March 2023 by Carla McCord
Long story short, our 2007 Avalanche was giving us trouble on the way to Fayettesville, WV from PA, after talking to our hometown mechanic we knew we needed to get it off the road, hence a 40 minute drive to Premier Chevrolet GMC, Morgantown. The guessed it was probably the rear differential, but wanted $850 to take 8 bolts off to confirm and then proceeded to inform us it would cost about another $4000 to repair it. Sadly, this all happened one week after we received a $5000 trade in offer, they said if we didn't want to repair it they would give us a whopping $500 if we transferred the title to them. It seemed like a no brainer, so we rented a car to finish our drive to Fayettesville and left our truck as we couldn't do anything with the title until we returned to PA. After sleeping on it we decided to talk with a local Fayettesville mechanic who agreed the dealarship quote seemed off the charts. He wasn't equipped to do a repair that size, so he recommended Donnie's who graciously did the entire repair for $1700!!! That included driving 16 miles total to pick our truck up at the dealership and take it back to his shop, and replace the rear differential. There is nothing worse than braking down out of town, Donnie's shop was a life saver! If we lived local, we would absolutely use Donnie's for future repairs, oh and by the way he charged $85 to remove 8 bolts to determine the correct diagnosis, not $850!! If you live in Morgantown , WV I recommend you avoid at all costs Premier Chevrolet GMC, they are rip offs.
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February 2023 by Matt Pontiac
Over the past six months, I had damage to my 2020 Honda Accord and 2020 Chevy Suburban (both with significant damage ($10k+ each) ). The new body panels were properly placed and paint correctly applied without runs or mismatched coloring. The repair estimate was higher than other shops, but I feel like it was insurance money well spent. No complaints. Highly recommend.Services: Auto detailing
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February 2023 by Len Metcalf
Tommy keener is a fraud!! He will add add add till they total your car then bang your insurance company with a outrageous storage fee!! His business is based on screwing anyone that brings their vehicle to donnie’s and do no work but yet get paid for the storage!!! He left a single father with 3 kida without a vehicle for 127 days all the while lying to me me saying he had parts ordered and that my insurance company was dragging their feet when all the while it was him adding parts to a my car that was not damaged to get it totaled out so he could get the storage fee and never work on it at all!!! He’s a true fraud and i hope more people stand up against him and share their bad experiences!!!Service: Auto body & trim replacement
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January 2023 by Rances Rodriguez
One of the best place to have your vehicle taken care of. My father’s van had gotten into a terrible crash, both internally and externally damaged. It was a time that we were not working at WV any more, now currently at OH. Out of all the calls I made, this was highly recommended to me.Great communication from start to finish without any form of stressful hostilities between us, especially how honest they have been about their busy workload. No matter how far away we were they maintained constant interaction, both phone and emails. They answered my concerns and were ready to give updates of my van’s progress throughout the days or week. When the time came, I asked for pictures of the completed work to save time before I could drive out 3-4 hours.They made sure to analyze and thoroughly understand what repairs my utterly wrecked van desperately needed, and the prices reflected their honest observations with me without arguments. Everything written and reviewed in paper for total repairs must be double checked, in order to ensure your needs being met. Because I made sure to triple check the second list, they still fulfilled it all wonderfully. They let me test drive it, all working like new.Final test, returning the van to VA for inspection. That tells you the kind of work we do as paint contractors. Throughout the 3 hour and 45 minute drive, no problem whatsoever. It passed inspection and our journey finally ends here.Excellent service and prices, the best recommendation I ever received. I was I could say more but they did not disappoint us.
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January 2023 by Heather Rubilla
I brought my car over after I hit a deer, they fixed my car quickly and detailed the inside so nice! When I brought it home I noticed it was making a noise I brought up before that they were not able to catch, so I brought it back the same day. They had the part my car needed and fixed it an hour quicker than they originally said! Super accommodating and incredibly kind. They made me feel comfortable going there as a woman, I cannot be more grateful for their help!
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January 2023 by Carl Cannon
Excellent Repair work. Most importantly, was their efforts on my behalf in dealing with the insurance company. They fought and fought until they got approval to do things right.
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January 2023 by Tom K
Our daughter (a WVU student) woke up Tuesday to a huge leak under her car. Took it into Donnie's and Jim evaluated the problem and came up with a solution. He facetimed me to show me all the issues under the car. Being 4 hours away that was a huge help! Jim was able to finish replacing the power steering pump and 2 valve cover gaskets Friday so she could come home after her finals! He was a pleasure to deal with and got her on her way as soon as she arrived calling me later for payment. No surprises, just did everything we agreed to and sent her home with a list of several things we should have taken care of once she's home. Thanks Jim!
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October 2022 by Elizabeth D
Exceeded expectations... Can not say enough about how professional this business is run.Staff was attentive, polite and took my challenger in the same day I called. Went above and beyond. I can say that I have found my mechanic in Morgantown.... This business is trustworthy and reliable. Thank you so much to Tommy and to Josh and to all the staff there that helped make this experience so easy. As I was leaving, I asked the owner if they fixed motorcycles.....I will be bringing my motorcycle there this week.Service: Body & Trim
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October 2022 by Chad Frasher
Tommy has been working on our cars for years. From routine maintenance, insurance claims, and detail work - they do a great job and easy to work with. They explain the process and when it comes to insurance claims, they deal with the headache of the getting money from the company.Services: General repairs & maintenance
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July 2022 by Chris Ferrell
Very satisfied, had body repair done. The whole staff and Willy at the shop, kept me in the loop, at all times. The whole staff really went to the next level dealing with the insurance, and making sure they paid for quality parts. When the parts arrived they completed the repair quickly. Would definitely use again. Highly recommend!Services: General repairs & maintenance
