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June 2024 by Yante Mayle
Shopping at CVS makes me happy!
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May 2024 by Jonathan L
Good pharmacy.
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April 2024 by M S
The manager on duty after 12pm is very rude, does not respect customers, and is not fit to be in this place at all.
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February 2024 by Mamma Mia
This pharmacy has decided to Make the executive decision as to what items they will and will NOT bill insurance for, despite the items being covered by patients insurance. I spoke with wv medicaid whom informed me that they still cover at home covid test kits and they told me which kits they cover. I contacted this pharmacy and the pharmacist said "it doesn't matter if the insurance covers it our pharmacy doesn't bill insurance for it anymore. " In other words we will profit off patients before we will bill their insurance for items that are covered and at no cost to patients, despite us accepting that insurance. I am pretty confident this is illegal. I have filed a complaint with the WV Board of Pharmacy, so I am sure they will look into the matter further. Never have I heard of a pharmacy having the independent right to bill insurance they contract with for items that they pick and choose.
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February 2024 by Jeanne Strader
Is my favorite drug store, has about anything you need.
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December 2023 by Praisey Dawson
The automated system could be more annoying about getting direct help to the customer on the phone. Nobody want to download the app!!!! You guys are the slowest and insufficient pharmacy since I’ve been since I’ve been a child. You would think you guys would up your system and needs to people. Instead have super ill people that can’t leave the house and depend on phone service
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November 2023 by Brenda Scott
This pharmacy is frustrating. I’m just trying to get prescriptions filled and you wait 30 minutes on the phone trying to get that done…. The information in the app they never go by. I have to call every month to get a refill of my medication. It takes hours to get this done. And even if you use the app, they still need a call. Who has time for all of this. Ugh
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November 2023 by Jennifer Shade
Picked up scripts and was not told they were out of one for my grandson. Had to call and ask about it and was told “oh I forgot”. Very unprofessional.
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September 2023 by Madeline Conrad
I could say so many things but the pharmacy is one of the worst i’ve ever had to work with. Just this morning i’ve been on hold for a combined 55 minutes to get a script refilled. Yes, I know there is an app, I have to call and get this one refilled every month and every month it is my least favorite chore. I would take my business literally anywhere else, and will be next time I see my doctor.
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September 2023 by Kenneth Moore
Never gonna give you up never gonna let you down never gonna run around or desert you
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September 2023 by Alrawad Repair Cellphone
Very bad service some of them said walk around a few minutes will be ready when I came back he said we don’t have after he took the description
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September 2023 by Kathy DeWitt
Husband took script to be filled at 2pm. Pharmacy staff said it would take 2 hours to be filled! We live out of town so did some shopping and retuned at 4pm. Pharmacy staff said to come back at 5pm! Sooo… another hour wait and now told to wait another 20 minutes!!! No doubt they are understaffed. Not blaming staff at all. They all we’re working hard.
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September 2023 by star C
I am neurodivergent and I called this location to check in on my medication that has recently been experiencing national shortages, the male employee on the phone was extremely hurtful, I never post reviews that are negative as I understand everyone has bad days. But this employee wasn't just rude and insulting but rather uneducated to be working in a pharmacy, the employee stated he couldn’t tell me the status of my medication because of the class it was in. He then referred to it as the incorrect class of medication and when I politely tried to correct him as I felt the miss identification was resulting in the issue with finding out the status of my medication, that is now approaching two weeks past the date it was to be filled, I was told to “KNOW WHAT IM TALKING ABOUT BEFORE TRYING TO CORRECT SOMEONE” in response to me generally asking how my medication could fall in a completely unrelated class and whether he was sure he was reading the name correctly. I was then hung up on, thats when I researched just to be 100% sure as I was stunned by his reaction and confidence that he was right. But no he was without a doubt completely wrong as I already knew. And now I am still without so much as an update for when I can expect to receive my medication of which I require in order to safely drive myself to both class and work.
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September 2023 by Edd Devlin
The prices of general merchandise at CVS are in the range of 2 to 3 times higher than their competition! Seems like their philosophy is to sell 1/2 as much merchandise but Net twice as much profit as before!!!
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August 2023 by Joyce Williams
I do not know how this store is still opened. They have rude and stupid people working there. You get told something different everything you call. I am new to this area and have learned the places not to do business with. This is on the top of the list.
