“I never write reviews, but when I saw the one-star rating I had to see what was going on as I know City National Bank well and find them to have exemplary customer service that extends from the entry-level employees to the CEO. They are a fairly large institution that still feels like a small community bank, a rarity these days. It's a shame that two isolated reviews gives them a one-star rating. Hopefully this one helps.”
“I never write reviews, but when I saw the one-star rating I had to see what was going on as I know City National Bank well and find them to have exemplary customer service that extends from the entry-level employees to the CEO. They are a fairly large institution that still feels like a small community bank, a rarity these days. It's a shame that two isolated reviews gives them a one-star rating. Hopefully this one helps.”