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October 2023 by Hanh Nguyen
Because I had a perfectly seamless first time experience with them ordering some parts, I used them again a second time. The second time is where the bad reviews under "buyMBS" became accurate.They sent me the wrong item and although they quickly created shipping labels on 9/20 for both the return and new delivery, they have only processed the return (which they received on 9/25) but it is currently 9/29 and four days of me calling every morning to ask on the status of my shipment has still resulted in NO movement whatsoever on their end. The answer is persistently, "We'll let the warehouse manager know and it'll be shipped out today. I'll track this progress myself and keep you updated." Shipment is clearly not getting shipped out and no one actually tracking that status as promised.My construction team has been waiting over a week now to close out this job because of this delay. The words coming out of customer service's mouths sound great, but this company's follow through is non-existent. This company is great for competitive pricing on materials, but if you need timely delivery and reliability, I could not in good conscience recommend them.
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August 2023 by jeff mccrady
Huge THANK YOU!! Exceptional service and really went the extra mile to ensure my roof protect was properlySupplied. Highly recommend!
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May 2023 by josh lynch
Great place to deal with
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November 2021 by Shannon Kennel
This place has really really went downhill hill since bob lewis moved to greener pastures , and Micheal was put out to pasture, the guy Jeff behind the counter is slower than a stimulus check, and MBS always out of stock Of key components to complete a job , Most of the guys that work there don’t know the product or what the applications are they screw your order up and then when you confront them about it they laugh about it , I’m surprised you’re still open they should make modern great again and bring back Bob Lewis ?
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November 2021 by Michael Baxter
Great experience , service with a smile . Always willing to help you
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November 2021 by Dirt Cheap
Got what you need.Great staff very helpful
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November 2020 by Daniel K
Had every thing I wanted
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November 2019 by Lisa Smith
Love my cabinets!
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November 2019 by Lester King
Mike's the man
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November 2018 by Nate Camp
Love it
