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March 2024 by That Guy
Has roaches and staff is rude as hell place needs closed
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March 2024 by Lori Smith
Not what it used to be. Associates were unpleasant and had an attitude. Crew members seemed to be annoyed when gathering my order. Fries could be used as a jousting sphere.
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March 2024 by Brian Delawder
Food was made fresh. Nothing like fresh fries! Building is pretty old, but doesn't affect the staff or food. Bad location to get out of drive thru onto busy road.
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February 2024 by Mercedes Figueroa
The fries were over cooked so was the panko fish sandwich.
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February 2024 by Jonathan Reed
Worst Wendy’s known to man out of about 5 or 6 visits I’ve never got the correct order idk if there hiring handy capable ppl or what this was a baconator
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January 2024 by Just Janet Wv
They are under staffed, they mess our orders up 5 out of 10 times, & their floors are always slippery because their soda machine leaks & it’s everywhere in that area. The wait in line can really push your patience unfortunately.
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January 2024 by Rafael A Licona (Gordo)
I love
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December 2023 by ashley jacques
If I could give this location negative stars I would. I stopped by here last night to get my one year old some food before we headed home. I got to the drive through, sat there for about 10 mins before I was even acknowledge, then the guy that took my order was rude as hell. I was polite though and said please and thank you. But what got me going was the fact that he basically shoved my change and food at me and just was rude as hell. This was between 430pm and 5pm. If you don't like the career you choose then don't work in fast food. Don't be rude to the customers because it's the customers that come to this location that keep this place operational! Please avoid this location.
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December 2023 by Tall T
Love the sodas.
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December 2023 by Giraffe Jones
Wendy's is my favorite fast food restaurant. Except for this location. There's a reason I post reviews. It's mostly to air my complaints when I'm 100% sure that nothing will happen if I contact the restaurant or corporate.You know what I really love? Spending 15 dollars on a dried out piece of leather with a nuclear orange unmelted dried out piece of cheese under half a gallon of mayonnaise on a rock-hard bun. If you can't tell, I'm being sarcastic. But every once in a while, I try this location again... maybe I love being punished, or maybe I actually really like food that tastes terrible...Anyhow, I decided to try it again. Sat in the drive-through for ten minutes after being asked to wait. 10. Minutes. This isn't the first time this has happened, either.Evidently, the owner of this Wendy's is allergic to repeat customers AND making money.F for effort. ? Go elsewhere.
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December 2023 by Zack Whitby
Went for dinner, ordered a chicken sandwich and they got my order wrong twice and the second time I went in and then they gave me a cold burnt burger with crusted cheese that was prolly sitting there since 11am. Worst fast food experience I have ever had in my life. Negative 10 stars ???
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November 2023 by NA C
They forgot my order.Burgers are smaller than other placesBad management.District manager needs to fire everyone and start over
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November 2023 by Thomas M. Shears
Food is always foul management at this location is below average and employees are a bunch of rude teenagers. Also there always out of ice.... how ?
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November 2023 by Serenity Farm
I understand that times r hard. I think they could hire some kids that had just a little respect. Ones who could understand exactly what u want on your hamburger. I stood there at the counter for exactly 5 minutes waiting for him to finish his foul language conversion with another employee before he turned and asked what's u needs dude.I have always liked Wendy's but I think they could do better
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November 2023 by Emily Shaffer
As someone who loves Wendy's food, I have continuously been disappointed with this location. The service is terrible they always act like the customers are bothersome. The food is never good, something's missing, cold or wrong (sometimes all three). The place is always very dirty. And there is a lot of foul language being shouted all the time. They have changed management, shut down for health violations and almost never have the same people working. I have been to this location numerous times over the past 5 years and each time I make an accuse for them (it's busy, it's late, it's just a bad day etc) but corporate really needs to step in and make a change. Wendy's located on Fox Croft Ave, Martinsburg and in Ranson have been consistently great. I know they can do better !
