Walgreens, a popular pharmacy and retail chain, has received mixed reviews from customers. While some have had positive experiences, others have encountered challenges. One customer praised the friendly and helpful staff, particularly at the pharmacy. They were able to get a significant discount on a medication that typically costs around $100. However, the customer noted that the staff can sometimes be slow, but emphasized the need for patience given the demands they face. Another customer had a "great first-time experience" at the Walgreens Pharmacy in Martinsburg. They were impressed with the efficiency and smoothness of the process, particularly the assistance provided by an employee named Alicia, who guided them through the necessary steps. The photo department also received high praise, with a customer highlighting the exceptional service provided by an employee named Bobbie. Bobbie went above and beyond to ensure the customer's order of over 100 Christmas cards was perfect, even calling to address any concerns. While the majority of reviews were positive, some customers have had negative experiences at other Walgreens locations. However, the staff at the reviewed location were described as polite, helpful, and understanding, even during challenging times with staffing shortages and increased demands. Overall, Walgreens seems to provide a mixed experience, with some locations and employees offering excellent service, while others may struggle to meet customer expectations. The reviews suggest that the pharmacy and retail staff are generally hardworking and dedicated, though customers may need to exercise patience and understanding during periods of high demand or understaffing.
One nice lady at the pharmacy was able to get me my medication which is usually around $100 for a refill for $57 or something close to that. Everyone there is very friendly. Sometimes they can be slow but you need to understand what they have to deal with and have patience. Thanks Walgreens.
February 2024
The line is always too long , the app isn’t in sync with the store in when prescriptions are ready. Only good things is the people are nice.
December 2023
Waited in a line of 2 people for 30 minutes, they said my medication would be ready in 15 minutes, waited for an hour. Then made me get back in a huge line because they “forgot to ring me up” the first time
