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February 2024 by JoAnne Beverley
Thank you for your kind and compassionate care of Gladys. I look forward to continuing her care at Spring Mills Veterinary Hospital.
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August 2023 by Christineequinesuite Z
Today was my first experience with this vet. I took my bloodhound in for his yearly exam.I was so impressed with Dr. Smith and her staff. Such sweet people and they really love the animals. The doctor sat on the floor with Owen and just took her time and went over him with a fine tooth comb. He cuddled right up to her like he had known her all his life.The big thing for me is that we were not treated like just a number.I own a pet grooming shop outside of Hagerstown and I’ve always been hesitant to refer a vet to my clients , until Now!I would trust Dr. Smith and her staff with anyone’s pet. She also respects your wishes and does not push things on you. I thought these kinds of small animal vets were gone forever.I’ve found my forever vet and Owen and I couldn’t be happier!
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April 2023 by Snoopy Tera
Love this vet! Very friendly! Take one pet regularly, will be taking other pet soon. Very sweet to my pets, very caring. Need people like this, because my pets are scared of doctors.
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April 2023 by Peggy Ilnicki
Dr. Smith and staff treat their patients with the utmost care. Dr. Smith takes her time and you never feel rushed. She gives thorough physicals.
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March 2023 by Aileen Curfman
When my vet recommended amputating my cat's broken leg, I turned to Dr. Smith for a second opinion. She recommended that we try several weeks of cage rest before taking this drastic step. She coached, encouraged and guided us every step of the way. My cat regained good use of her leg, and we became regular patients. Dr. Smith is wonderful about explaining the care our pets need. She even offers the opportunity to watch the office cats have their teeth cleaned, since most people don't know what's involved. The staff are all very helpful and friendly. They really care about their patients, and it shows.Update: Our little daredevil is now a senior and in excellent health. Over the years, Dr. Smith and her staff continue to provide the best of compassionate, quality care. I highly recommend this clinic.
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January 2023 by Erin Justice
I love this vet. I refuse to go anywhere else. Doc is always very caring and patient.
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January 2023 by Megan mattingly
Dr. Smith is the absolute best! She always puts the best interest of your pets as top priority. I wouldn't take my animals anywhere else. Her staff is just as amazing. They are all so sweet and inviting and do their best to make sure all needs are met.
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November 2022 by Sarah Mason
The office did seem to be much slower during covid. They seem to be back on track now. My dog had a surgery here she recovered quickly and I can tell was well taken care of. My last visit since the reopening went great. Some things are slower at this office but it's worth it I can tell they really care about my animals.
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October 2022 by Teresa Tagliaferri
Charged $83 on my credit card to make appointment. Unfortunately, my dog's symptoms worsened, and he had to be taken to emergency vet before the scheduled appt with this vet. I cancelled the appt. With this vet as my dog was given meds at the emergency vet. This vet kept my $83. They can choke on it
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October 2022 by Ashley H
Update: Dr. Smith called me to go over things I listed in my review and give an explanation of charges. She also refunded the stool kit. For that, I’ll change my rating from 1 to 3. Just make sure if you go here, get an estimate of costs.$83 for holding the appointment, $150 when my fiancé took her to the appointment and when he picked her up he had to pay an additional $134. For 2 shots, and a shave (she was matted on the sides and she apparently needed to be sedated) this is absolutely shocking. Almost $400!!Oh and for some reason he came home with a “pre-paid” stool sample, I said throw it away, we will have to just eat that $55.And yes, like the other comments, they want to pull teeth. I took her to another vet for a second opinion, I wasn’t surprised when they disagreed and said it’s unnecessary to extract her teeth. Stay very far away from this place.
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October 2022 by Sarah Canfield
Was a pleasure dealing with receptionist, tech, and vet. Was so relieved to have someone see us the same day.
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July 2022 by Regina Harrison
SMVH is off the chart. I took my Isabelle there one day because she couldn't breathe. Her tongue was purple. The vet came out scooped her up and ran inside. She was in respiratory distress. The girls in the office kept me updated every 25 minutes until she was better and could go home.I highly recommend them. I am handicapped. There is no access in the front so I go in the back. They are the nicest people and they care about their patients.
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July 2022 by Margaret Martin
The staff is disorganized. They didnt have a record of giving a prescription refill to my pet for a month so they wouldn't refill it again. My pet was on it for years and then had to suddenly stop. I had to take her to the emergency hospital. They put her well being at risk. When calling with questions they say they will get back to you and never do. They called multiple times to see if my question was answered and when I said no....they promised to call back by next day. A year later....question never answered. I haven't been there for a while because they couldnt get their act together and now they cant give me an emergency appt for over a month. They act like they dont want my business.
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July 2022 by Jenn Marlatt
Dr. Smith and her crew have always taken exceptional care of the furkids in my family. They are always treated with kindness and respect and I wouldn't take them anywhere else.
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May 2022 by Sarah Brooks
The office did seem to be much slower during covid. They seem to be back on track now. My dog had a surgery here she recovered quickly and I can tell was well taken care of. My last visit since the reopening went great. Some things are slower at this office but it's worth it I can tell they really care about my animals.
