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November 2023 by Wade Shearer
Responsive service and convenient process
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November 2023 by Timothy Behler
Sierra Pacific Mortgage has helped my partner and I achieve our goal and dream of becoming home owners! After being turned down by two other lenders, without any good explanation or guidance, we were introduced to Colin Hitt by our realtor, Tina Roach. We explained to Colin that we had been denied by two other lenders and he didn't flinch. We turned over all of our financial records to him and he quickly reviewed and provided guidance on what needed to be fixed in order for us to qualify for our home loan. Once we were squared away we got approved without any issues. Throughout the process Gina McCoy was so kind as to answer questions and helped us with all the needed documents to get us to the closing table. She was absolutely amazing to work with and always prompt with her replies. Colin, Gina and Sierra Pacific Mortgage truly care about helping people and because of them we are now in our newly built home in Bunker Hill, West Virginia. Thank you Colin, Gina and Sierra Pacific for all you do! We are forever grateful!
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October 2023 by Joe Lafayette
Available 24/7 and made the whole process very streamlined and easy to complete. Highly recommend!
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September 2023 by Stephanie Macher
Highly recommend working with Denise Williams and her team. They are fast, effective, and pleasant.
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September 2023 by R.J. Minard
Jennifer and her team were on top of everything and handled any and all situations with care and patience. With such a big move for us across the country the team made us comfortable and really made the entire experience a breeze!!
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September 2023 by Tamara Vizcarra
Chris Hipp was the best! He took the time to make sure we understood not just what was needed for processing the loan but also why. Honest and flexible with our schedule contact methods. All around very helpful we did not know him prior but it was like working with a good friend from day one.
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September 2023 by Anthony Drewett
We bought a newly built and had issues with the builder and lack of transparency from their lenders.Went looking for an honest plan option that would be up front and honest.Found that, but also so much more in Chris all the miscommunications (builder saying one thing to us then something else to him, or telling one of us they notified the other when they did not, long delays on requests so everything arrives rushed and last minute)His patience and professionalism dealing with them. Having been a part of it, no easy task lemme tell ya. But he was on it, told us what to have ready in advance where ever possible and worked with our difficult schedules to make it happen (emails and or text messages for the most part since I'm unavailable for calls most times.)
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September 2023 by Laura Gress
Denise was amazing helping me navigate my refinance. She was friendly, knowledgeable, available when I had questions, and patient when I needed some extra time. Her support and expertise made the whole process go very smoothly.
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September 2023 by Carrie phares
They were very helpful, friendly and knowledgeable!! Helped us through all the bumpy spots we came across!!
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September 2023 by Allie Kresen
Jeff was so helpful in the mortgage process from day one! He understood that my family was trying to move quickly, and he and his team did everything possible to help us secure our loan and ensure a prompt closing. We were so pleased with the entire experience and would recommend Sierra Pacific, and Jeff specifically, to anyone looking into a loan lender.
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September 2023 by Mario Mendoza
10/10 would use again!
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August 2023 by Caryn Braisher
I am a first time home buyer, and Jennifer and her team made this process so easy for me and explained every step! The communication and professionalism that was demonstrated was far beyond my expectations. I would highly recommend using them for mortgage services. They are fantastic!
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July 2023 by Tom Hood
Chris made our home purchase so easy. A wonderful experience. He could not have been more helpful.
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June 2023 by Cameron Farr
Extremely happy with Sierra Pacific, especially Colin Hitt. Very nice, helpful and easy to talk to. Highly recommend
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June 2023 by Ashley D.
Chris was awesome to work with. He made me feel comfortable and helped me to understand the questions that I had. So glad I chose him and his team!
