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February 2024 by Tanya Shank
I have always had a great experience with rent a center at this location and look forward to doing business with them again
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January 2024 by Kelz Flemming
Good so far
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January 2024 by Steve Luthardt
Experience with rent a center is excellent
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January 2024 by Tina Gusovius
Great company
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November 2023 by Jose Rivera
Great service
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October 2023 by Jessica Starliper
I love rent a center
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September 2023 by jamie wethington
Awesome
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September 2023 by roel rodriguez
Very good customer service
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July 2023 by Brian Collett
Very simple approval process and account setup
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July 2023 by Dinah Donaldson
Rachel was great. The dryer had some damage at delivery, but I was told I would receive credit for it. About to look at that. The delivery people were very nice and helpful.
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July 2023 by Nakyea Murphy
I was provided stand in furniture until my furniture was available for delivery ( Which I paid for in full even though I didn't get to keep it. No refund either.) Then my order was lost and I waited months for my actual order. I was supposed to be refunded for the above and never was. Store staff was not helpful at all and argued with me that I was incorrect and they couldn't help me. I will never shop through the Martinsburg Store again
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May 2023 by Renee Jenkins
Got offered a new washer and dryer set from my family so I called to return the product from them and one of their representatives was very rude about it. Very unprofessional and rude. Definitely would not recommend.
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March 2023 by Kelly Ann McCloud
I was in store 2/23/2023.i told manager I was in there pay everything off here find out I get an email I still.owe on my platform for my bed...not happy wanted everything paid off...
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March 2023 by Monique Meyer
Loved working with Sam @ our store location highly recommend her!
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December 2022 by Cathy Jenkins
Customer service is awesome so are the products I have bought