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December 2023 by Chad Miller
I have an ongoing relationship with this pawn shop and have nothing negative to say about them. They are always straight forward and answer all my questions. They are the only shop I use when I need a few dollars to hold me over when times are difficult. I recommend them for any of your Pawning needs.
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December 2023 by Norman Pollard
I highly recommend this pawn shop because of quality products for reasonable prices as well as their wide variety of jewelry!
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August 2023 by Brandy Watkins
This pawn shop has a variety of things to buy from game systems to guns and lawn mowers to jewelry. Also if you need money fast and have something to pawn or get a loan on Paradise Pawn gives good money for certain things and their monthly fee is not high like other pawn shops. Try them out.
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June 2023 by the adventure of Stuffies
If I could give 0 stars I would period have never been treated so horribly by somebody during the worst stages of my life... My stuff was called c*** and the so-called owner Jen or JenOne as far as verbally assaulted me on the phone which I have recorded and have forwarded to the police ..If you're not local don't do business here
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May 2023 by jeffery williams
As I learned pawn shops don't pay much for anything. And will definitely tell you what they don't and do want.I've gotten to know one of the employees here and he's really tried to help me with his advice. After never having any experience with pawn shops myself.For example I brought in my new Martin crossbow with a great scope attached and another compound bow because I bought a new crossbow from a friend that's well over 400fps. I offered him both for 20 bucks. Both of my weapons were top of the line he advised me that they don't buy any type of bows anymore due the liabilities . He also advised me to try to sell anything on a local market place first before bringing the items to the store which I don't have time to do but again very helpful for someone else maybe. Although I did go directly to another local pawn shop and sold my items immediately especially the way that I do it. I just give them a extremely low price because I just want to get rid of it or I just donate it as I do over half of the things I get biding on storage units. I like bidding on units and finding something valuable from time to time.Great advice for amitures trying to sell it first on the Facebook marketplace.
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April 2023 by Frankie Martinez
Paulie T and Samantha Emch took such good care of me, they went above and beyond the call of duty to assist me. I completely recommend them to anyone needing their services in Martinsburg as a resident or visitor.
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January 2023 by Josh H
Wouldn't negotiate prices on any item even after I showcased their used price was more than a brand new one. After I declined and thanked them for their time, they called the police when two other customers tried to buy directly from me and reported me as a suspicious person. I wouldn't recommend doing business with folks like that.
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January 2023 by abigail craig
I went to this pawn shop to sell my MacBook Air. I was in a time of need so I allowed them to persuade me into taking 400 for my device. I sold it to them in May of 2022 and I see it’s sitting there for 800 in January 2023. I was in a time of need and they are so greedy they took advantage of me. I would not recommend this establishment to anybody else. It’s a shame I was so naive but I hope nobody would be this silly like me. Please do not go here and waste your time and value.
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October 2022 by Chris Coff
I go in from time to time to see what's for sale. The young man that works there is always polite and respectful to customers. More people like him in the business would help to end the pawn shop stereotype.
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October 2022 by Jonathan Carter
Hadn’t been in to the store in years but found it under new management and to be much friendlier. We actually felt welcome and the staff were extremely helpful and informative. Totally recommend if u have the need
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October 2022 by Karleigh Brooks
Super SCAM- tried to quote me a price for a fire arm of $750 from the manufacturer website. I pulled up the same site and showed her the fire arm listed price was $415 brand new (the same gun the had on their shelf USED for $399). She continued to insinuate I was wrong, while I continued to show her the listing.Self-proclaimed expert but obviously wasn’t even looking at the correct product. Short, rude, and incredibly unhelpful while also mockingly arrogant. Not to mention, they offered to purchase my firearm for $300 alone a few weeks ago. Today I brought in the firearm along with 2 holsters, 3 mags, and a $100 flashlight all in the packaging it came in which also included a tool kit, she said she still wouldn’t go over $300 (the entire kit I brought in cost around $1000 total). I understand how Pawn shops make money but that was a low blow- especially considering she offered $300 for JUST the gun a few weeks prior. Additionally, the gun I was looking at was $399 USED- brand new for $415 with FREE shipping!Meanwhile, next to her, the other associate quoted a woman a price, then said someone else quoted her a price, then said oh never mind I never quoted you… all in front of us. It was a joke and a mockery. Just don’t go here if you want anything of value. There’s plenty of respectable pawn shops in the area!
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October 2022 by Philip Harrell
I see a lot of bad reviews but I do believe a lot of people only tell half of the story. I’ve been late by a day and was still able to get my stuff back, I was told upfront I had to pay cash to pick up, and when I knew I couldn’t pick up I paid the interest to extend my loan. This has been the best place I’ve pawned and they’ve been fair. If you follow the terms of the loan you will be fine. It’s a loan just like any other loan and when you sign you agree to the terms. I think communication goes a long way a lot of people pawn that never intend to get the item back.
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October 2022 by Cara Rhoton
My husband & I have been dealing with this pawn shop for years. We could never go anywhere else, Last Christmas we bought our daughter a Nintendo switch,Sadly the volume didn’t work. We called in and explained to them & they replaced it with another switch. We have pawned things & bought multiple things and never had an issue.I love that they’ll call you an let you know your payment is pass due. I have forgot about it and they called me to let me know. Thank you for all you do.
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October 2021 by John Newcomb
I took in an air conditioner and they fave me 70 dollar. And when the woman found out she got mad at the man. So i took another in?the next day they wanted to give me 30.00 4 it. I said i dont think so i said fu k it going to fraziers. Took another AC in there they gave 70 and when she found out she blew a gasket. So if she dont get her way or not at all...
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October 2021 by Kay D
This is BY FAR the best pawn shop in the area. They are soooo nice and helpful! If you pawn something with them, they will never sell it without calling you first. They are super reasonable with their prices, only sell quality things and they are always honest with their customers. I have been to lots of pawn shops in the past, but this is the only one I will go to from now on. Don’t waste your time/money at any other pawn shops around town!
