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July 2022 by Isaac Barger
I got a WV State Inspection done and everything was great! Finished in a timely manner, staff was helpful and kind.
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July 2022 by Amy Hunter
Very professional, explains everything thoroughly and extremely pleasant. Always a great experience
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July 2022 by smith Smith
Erica is a rock star. I gave her my criteria for a car choice, my budget and my less than stellar credit. She met my expectations and then exceeded them. After test driving my car, I was in the finance office for 15 minutes (I read every contract word). Opequon Motors' staff were kind, courteous and problem solvers. I had a phenomenal experience and recommend them to everyone. I'm also considering a second vehicle (SUV) in the future and Opequon is my first stop. Thank you Erica...
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July 2022 by Ronald Beach
Great sales staff! Especially Jeremy and Harry! Fastest purchase ever - in and out with no delay. Got a great deal on a used car. Thanks to the staff for a great purchasing experience.
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June 2022 by Chad Lazzell
We had an issue with with a service visit, that was not noticed for a few days after our visit and a 4 hour trip away from the area. We were able to return home and called the service department on Monday morning where I spoke to Service Manager Greg. He was a pleasure to speak to and work with. He made everything correct right away, without hesitation. Very impressed with the customer Service. Highly recommend Opequon for sales and service.
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June 2022 by Didymus Tate
Great had a shuttle pick me up from work after my car was done. No other local dealership has this service for free
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March 2022 by Donna Kline
always very nice.and I would buy again from them. service is excellent
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March 2022 by welch k
Dealer was very accommodating and understanding. They provided us a loaner car while waiting for a new transmission to come in. After almost two months of waiting with no transmission we were able to locate a dealer that had a transmission.
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January 2022 by Collette T
I like the fact that whenever I have a questions, they would take the time and explain it to me until they feel that I understand. Also other always try to fit me in. I love them!!!!!!!
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January 2022 by Anuschka Bailey
I was told a temporary fix to a tire would be made before I left which wasn’t and was very dangerous. If nothing else the spare should have been put on as I was getting 4 new tires. Then I wait over 2 hours for 4 new tires with no one communicating with me and me constantly having to ask how much longer. The average time for 4 new tires balance and rotation is 45-60 not 2 hours!! Coffee was cold, chairs were ripped up, very very bad customer service
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January 2022 by BD Pfeifer
I just recently moved here and both times I went to your dealership I was served the exact same day. Prices are reasonable and the staff are very professional and friendly.
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December 2021 by Bryan Pfeifer
It was quick and easy. I tried scheduling with another dealer and they were 2 weeks out. Opequon GMC/Buick were able to take me in on the same day.
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November 2021 by Steven Norris
George was a great salesperson. Knowledgeable, efficient, professional and engaging. Great guy.I also worked with Jeremy who was terrific. He understands customers and was a pleasure to deal with.The dealership is fortunate to have both of these gentlemen.
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November 2021 by Randy Dick
Great dealing with Opequon Motors, this was my second new vehicle, same sales person and from start to finish he made it an enjoyable experience. I’d recommend Opequon Motors and will definitely start here when I’m ready for another new vehicle.
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October 2021 by Jonathan Philpot
Took my Buick here a couple weeks ago, it was covered by the Ford's extended warranty. Car had a bad mass airflow sensor which was super easy fix. They billed my warranty company for half the cost and billed me the rest. They tried to blame it on my warranty company but after I spoke with Ford ESC they stated the company never even submitted the charges. I had $100 deductible and ended up paying over $200 plus they got me for a air filter that I did not need. I know it's not that much money but the service manager yelled at me and told me he was not going to explain to me why they charged me the money and store manager never returned my call. Beware of this place for sure. They also told me that the diagnostic fee was for each issue I had so it would be a minimum of $118 for each item that I reported issues with. If they wanted to charge me an hour worth of diagnostics fees they could have diagnosed the mass flow sensor and my suspension light and then they would have legit got an hour worth of diagnostic fee. Instead I only let them do the mass air flow sensor because they scared me so bad with a diagnostic charges. Companies like this are why the warranty company goes off of the Mitchell labor rates.
