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September 2023 by Ryan Anyone
Staff made sure I had loyalty points. They asked about store CC but I declined. Thank you anyway. Lots of nice clothes. Decent price. Never walk out of this store without buying something.
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September 2023 by Tara White (Nurse Terra)
Old Navy offers excellent prices and styles for children. Their clothing for adults is a bit cheaply made and not great in quality. Overall, I give them a positive review because of their original styles and prices. I'm definitely glad we have their store in town, because it's one more place to shop for clothes, which is something this town has lacked for awhile.
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September 2023 by Stacey Phillips
Great customer service and quality clothing.
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February 2023 by Jole Elaine
Service and selection were very good. Areas were clean and well organized.
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August 2022 by Kelli Plummer
Limited selection on clothing for in store or curbside pickup. Another way to get more money from customers that will have to pay a shipping fee for items they want.
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July 2022 by Amy Stewart
Not impressed
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June 2022 by SVG Commercial Cleaning LLC
Very happy to have this new option for clothing here in Martinsburg! Located at the site previously held by Bed Bath & Beyond! Old Navy provides the latest fashions at great prices for the whole family. Shop men's, women's, women's plus, kids', baby and maternity wear!
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June 2022 by Cassi Pickett
everyone walking in the front door was welcomed in and offered a coupon except for me. this was not a case of i slipped in the door and wasn’t noticed; i was stared at by the greeter and blatantly ignored. this store has been open for less than 4 hours and i’m extremely disappointed with the hospitality/customer service. not a great first impression and can’t see myself possibly going back… super sad. i have spent hundreds of dollars on old navy online in the past few months and really looked forward to this opening up locally.
