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February 2024 by Chris Lindner
I have gone to Martinsburg animal hospital for years. Dr Sauble is wonderful! I always trust his opinion.
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October 2023 by T Smith
Warm Springs Vet staff have always been kind and compassionate about my fur babies. My family appreciate you.. hugs
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October 2023 by Tiare Loera
Completely unhelpful staff. Attempted to make a new appointment for my dog and was given vague information on date availability. Verbatim quote: “Umm it would be way into November”. Oh, and they’re not taking any new patients? Or new clients? Makes so much sense. Good luck trying to get clear answers here; incompetent and not friendly whatsoever.
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October 2023 by Ronald Arul
Someone so rude answered the phone zero customer service skills! Currently not taking any new clients! Probably a good thing!! Wow! Pure attitude here! Watch my comment get deleted.
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August 2023 by Pam Meyers
Always a good experience when I take my dog. It takes a while to get in, so if it's a routine visit, it's OK. I use another vet when I can't wait 2 weeks for him to be seen.
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May 2023 by Regina Cole
Everybody is great at Martinsburg Animal Hospital. DrTodd is the best. I WILL NOT take my fur babies anyplace else.
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May 2023 by Donna Elliott
Everyone in this office has been very nice, from the front receptionist to the vet techs to the veterinarian! I am very happy with how they have cared for my fur babies, Smokey and Oreo!They are also very reasonable with their prices..Thank you ? and I look forward to having you continue to care for my babies..
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May 2023 by PLB67
Dr. Sauble is the sweetest Vet my Sophie has ever had!! Once in his presence she stopped shaking and was willing to let him do what was necessary. Altho, she wasn't fond of the shots. The staff are very nice as well and quite helpful.
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May 2023 by Twysted Bunch
The Dr and staff are AMAZING! I won’t go anywhere else unless it’s an emergency and I don’t have a choice because they have always been so kind to us. ? Best I’ve experienced
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February 2023 by Lovely Lady
I made an appointment to get my cat neutered. It took 2 months to get her in, but I kept the appointment. When the day comes, I was running a few minutes late so I called to let them know. Yes, I know it was my fault I was going to be late, but it's no excuse for what happened next. When I called to let them know, the lady was laughing after I told her I was running late. I thought that was strange. THEN, she asks me for my info, my cats name, etc. I told her, then she says, " Oh, I'm sorry we don't have any appointment for that name, are you sure you called the right vet?" Uh, yes I'm sure!! I had everything saved in my phone! I even went back to my call log on the day I made the appointment and it was their number! She kept going on about how I had the wrong hospital, trying to make me feel like I'm a crazy person! I couldn't believe what was happening. If you are lazy and don't feel like providing a service, just say that! Don't make someone feel like they're losing their mind! I've never experienced anything like that in my life, it was unbelievable.
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February 2023 by Elusive Wolf Fogarty
The vet refused to see my dog. So much for caring about animals. I wouldn't trust a vet that turned a sick dog away. The only reason I gave 1 star is because I couldn't give zero stars
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January 2023 by Tammy Castleman
The staff are always nice. Be prepared for a wait to get in to be seen for routine care. Usually a month out. Typically no emergency services are offered here. We've taken our fur babies there for years and will keep going back.
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December 2022 by Amanda Zerrlaut (Morbid Manda)
Compassionate. My dad had to have his dog, Ben put down. As well as that can go, i guess it did but they did follow up with a sympathy card in the mail.
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November 2022 by Rose Emanuel
I have been here for years.i would not trust no one else for the care of my fur babies.
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November 2022 by Jazmyne Rogers
We took our puppy Charlie here and plan to use them from this point forward! Everyone was very friendly! The Vet was great, and the front desk and vet techs were awesome as well! I had my 7 month old baby and a puppy with me along with all his paperwork and she walked Charlie out to the car for me , it was very kind!
