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November 2023 by Morgan Spielman
Mama's movers were awesome! I hired them to move some big items from my first floor to my second in preparation for a surgery. I was on a time limit and they offered me same day service. I had to have some smaller items moved before they came so we set up for 2 days later. They showed up and got right to work. They do have a 2 hour minimum but I was so shocked to see the guys got right to it! ( I have had moving companies before take thier time on the clock, not these guys! ) They moved all 4 very large items in under an hour. The guys were super nice and most of all treated my pets so well. ( my dog even jumped in the car with them when they were getting ready to leave lol) I definitely would recommend them over and over! Thank you all for the great service and awesome experience!
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November 2023 by Gina Thomas Pevarnik
They recently moved my office. Movers arrived on time and worked hard to get everything done. Most importantly they were careful with our stuff. Definitely recommend this company.
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October 2023 by Go Play
We hired these movers to help us for unloading a truck. I confirmed the day before and 30 minutes before the truck arrived they canceled. I will never use these people again and I would never recommend them. I understand emergencies happen, but this was totally unacceptable. They found out 11pm the night before but chose to tell me at 6:35am when the truck arrived at 7am.
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September 2023 by Jim Klein
No return call, no show for quote appointment - large job, over 8,000 square feet of furniture and equipment. I would give one star, but they responded to the first call on 9/20/23. I left a voice mail and someone called me back pretty quickly. The person asked about visiting for a quote on 9/21 around 10:30 but I had another appointment at 11. She said they could come and do the quote "around 9:30". No one showed. At 9:56am I called and left a voice mail but no return call.
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August 2023 by Naimah Nutt
Wonderful company. Everyone had a beautiful disposition and very knowledgeable of their work. Worked effectively and efficiently. And the prices were reasonable. They don’t mess around with your time. Worth every penny. I will definitely use them again!
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August 2023 by Mark Downey
They showed up late. Were very slow getting moving padding the final bill. They were unprofessional and lost screws to several pieces of furniture that they broke down to the point where we are going to have to replace said furniture. Will not be using this service again.
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August 2023 by Mister Alias
Alright. So, I just hired Mama’s Movers two days ago for my move and had such a great experience, that I decided to have them unload the truck for my brother yesterday.I will start with the cons, for which there were not many, for full transparency.Cons:- Can take a few hours for a response.- Were late by about 15 minutes or so because they needed drinks for the job and because it was down pouring. I was called and they apologized for the inconvenience. I wasn’t upset at all - it happens.That’s it. That is the list of cons. And the first can be explained fairly easily, which will be done below.Pros:- This is a family owned business, so “mama” comes with her SUV and supervises the move. She can get quite busy coordinating with other people on the phone or speaking with her current customer (that would be me in this example ?), so it would be rude or irresponsible to answer calls in the middle of a job. Most responses were prompt and professional. This was only the case for one or two texts I had sent.- Professionalism - the young men doing the work are young, 2 being under 21 (I do believe), but you wouldn’t be able to tell from their work ethic. The oldest among the 4 has been doing this for 10 years (7 with the company) and you can tell. “Yes sir.”, “excuse me sir, I have a question.”, and “can I help fix this?” was pretty much all heard before I got them to relax a bit (I prefer casual conversation to help ease people’s minds as it actually improves moods and efficiency. Being worried about the customer micromanaging causes undo stress and makes jobs like this hard (I’ve done this type of work before).- Friendly - they were super friendly even before I got them to relax a bit.- Efficiency/Work Ethic - these guys loaded 3/4ths of a 26’ truck in an hour, traveled with us across town (20 minute drive) and had it unloaded in 2.5 hours. To be clear, they moved most boxes to the third floor, including my dressers, TVs and boxes of text books (my personal library). They worked hard, like a well oiled machine. They took two - boxes at a time and made sure they were NOT padding time to get paid more. It was so refreshing to see that kind of dedication.- Quality - there were a few times something rubbed slightly against a wall and left a small color smudge, but only a single bump against a wall made a small 1 inch long depression in the wall. That’s it. 2.5 hours of the fastest movers I had ever seen and only one instance of damage that I can fix in 5 minutes. That’s quality. The even took apart and put back together my bougie bed frame. They lost the cotter pin that goes to one of the bolts, but that was a 5 second fix as well. It wasn’t even an inconvenience. They offer to fix any damage, on the spot, immediately informing the customer of damage.Overall impression - they made such a positive impression on us that we called them the very next day and they met us to unload our brother’s items from a FULL 26’ and 15 U-Haul truck. They finished the entire unloading, while putting everything together, in exactly 3 hours. 3 HOURS. And that is AFTER they finished another job and includes them loading the smaller truck with items that couldn’t fit and had to go to a storage unit. Awesome! We gave them a 20% tip the first day and a 33% tip the second day.I cannot recommend this business enough. They also clean houses and provide other services. I WILL be using them again if I need them. Fantastic experience.
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July 2023 by Sarma Singam
We ordered a couch delivered to our home. The couch company movers tried but could not get the couch into the house. I called mama’s movers and they came the same day. They hoisted the couch over the patio and into the house within a couple of minutes. Efficient and a great job done.
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June 2023 by Cheri Hamood
Due to how our experience ended, I unfortunately would NOT recommend this group because they have not responded to our multiple contacts and had one experience that has NOT been resolved and one we had to contact another company to complete. They still have an antique mirror that broke during transportation and said (volunteered, I would have taken as was) they would have repaired (at their cost) and RETURN to us. If this is being done I would think they would want to let us know this; instead our contacts have been ignored. We had one heavy piece remaining to be moved that they SAID they were buying the necessary equipment for as they could use it at other places. THEY NEVER CONTACTED US AGAIN (phone contacts ignored) and we were left to find another company that were prompt and friendly. I actually don't have ill feelings in this transaction although it was unprofessional in my opinion to leave us "hanging."PLEASE return the broken mirror, WE will have it repaired even though it was broken through your delivery. We used them in the summer of 2022. This was an antique and we still have not received even a phone call or text. I would prefer just having the broken piece back (did not need for them to take care of) and have the repair done myself but unless we hear from them it's gone forever. A message goes a long way. Rating would have been a 5 if just the mirror was returned and contact remained open. I understand the other piece was heavier that they could manage and we were able to get this taken care of. I see no excuse for not returning calls and returning out missing piece. Previous to the no contacts and not returning our mirror, I would have given them a 5, everything else went well but this left me feeling disappointed. The process started out with the group (family) being very friendly, fast, and seemingly professlional. But due to our missing piece and the no contact, I cannot give them that high of a rating. Disappointing...
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June 2023 by AJ vitale
This is the second time I have used Mama’s Movers and they DO NOT DISAPPOINT. They are A number one. Professional polite quick and REALLY KNOW THEIR STUFF WHEN IT COME TO MOVING, wether a TH ?or a detached house or apt.. On time VERY VERY FAIR AND HONEST PRICING and a PLEASURE TO WORK EITH TALK TO.I without a doubt or hesitation recommend MAMMA’s Movers again and againThank you for yet another amazing job WELL DONE!!!!??????
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April 2023 by Jodi Avey
This team is awesome. They were able to help to us within 1 day and very fast moving everything. Very professional, friendly and willing to help anyway they can. I highly recommend this company.
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February 2023 by Dave Kirkwood
Mama's Movers were great. We needed heavy stuff moved inside our home, some using challenging stairs. They scheduled us for the next day and were done really quick without any mishaps. I would definitely recommend them for this type of job.
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October 2022 by Kit Jackson
Mamas movers were great at keeping in contact with us throughout our move and were extremely efficient and careful with unloading. Definitely impressed and also a pleasure to talk to.
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September 2022 by Brenda Bowers
I would like to Thanks Mama's Movers for the best service I have ever had. I highly recommend this company to anyone. The 3 young Men that moved me were Very Polite , Kind, professional, and VERY well mannered and most of all hard working . Thanks to all of you for helping me in my time of need. .
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September 2022 by Crafty TrebleChef
Mama's movers are the best! They went above and beyond to help me with my move with very short notice. I had underestimated the amount of stuff that I had, and when everything wouldn't fit in the truck, they immediately offered to come back on their next free day (3 days later) and they once again showed up on time and were just as efficient and friendly as they were the first time! I needed everything put into storage and I will definitely hire them to move my belongings to my new house when it's done!
